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Charles Hall | Elance
 
176985602337900
Last Sign-in: May 9, 2012

Charles Hall

Technical Support, Middleware, and Help Desk
   United States
  |   Orlando, FL

Overview

Minimum Hourly Rate $33

Dedicated ComputerAnalyst with more than 10 years of progressive accomplishments in the business industry. Self-starter, exhibiting high work ethic, dedication, integrity and competence. Personable team player, able to meet challenges and provide solutions in a timely manner. Demonstrates effective communication skills. Works well with diverse groups. Motivated achiever, dedicated to excellence in computer technology and focused on results and building organizational value.

Specific experience includes configuring and troubleshooting...

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Skills (9)

Tested
Knowledge of Microsoft Office
Unix
Linux
Helpdesk
F5 Load Balancing
Oracle Web Server
Windows Server Administration
Siteminder
WebTrends

Service Description

Remote computer technical support services using either realtime or asynchronous technologies. Onsite support only in the Orlando, Florida region. I will help configure and troubleshoot middleware applications, including Microsoft IIS, Oracle Web Server, F5 load balancers, UNIX/Linux/Windows, Microsoft Office applications suite, VMWare, or provide generic help desk assistance.

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Employment

Lockheed Martin
Computer Analyst (Middleware)
2003 - 2012
Installed, configured, maintained, troubleshot, and decommissioned Middleware applications in a shared enterprise environment. Acted as custodian for technical documentation using SharePoint....
Lockheed Martin
Computer Analyst, Help Desk
2002 - 2003
Resolved Tier 1 helpdesk issues through instruction, configuration, and remote tools using the Remedy tool. Recorded new solutions in the helpdesk documentation system. Supported issues...

Education

University of Phoenix
Masters Information Systems
- 2007
University of Phoenix
Masters of Business Administration
- 2006

Keywords

Middleware
Help Desk
F5
Oracle Web Server
IIS
My Snapshot
Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
Hall-TechSupport
Type
Individual
Member Since
May 2012
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Charles Hall | Elance

Charles Hall