I have a vast experience in Customer Service industry working environment, being focused on several duties at hand/expediency, playing leadership role within the center and solving customers problems.
I have completed following courses and programs by attending different classes in effort to sharpen my interpersonal and working skills.
• Contact Centre Management Certificate through TUT with SAA
• Certificate in Banking with TWR-Nexus College
• Certifications: This includes various courses: People Management, Time Management, Conflict...