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Jenna H. | Elance
 
176985602337900
Last Sign-in: Jun 6, 2013

Jenna H.

Operations Services and Documentation Guru
   United States
  |   Colorado Springs, CO
  |  10:31 am Local Time

Overview

Versatile and creative leader with many years of experience in franchise support and an education in marketing and graphic design. Maintains an enthusiastic commitment to all new projects and leads with integrity, a sense of purpose, and most importantly a sense of humor.

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Portfolio

Documented operating processes and compiled information in a workbook to be provided to...
Redesigned menu to improve readability and esthetics- improved overall food sales by...
Designed marketing collateral for tables in Pub & Grill establishment
Logo designed for a cookie bouquet website.
Excel spreadsheet custom-made to track labor costs and write the weekly schedule for a...
A bar & grill website I designed and maintain
http://www.holycowpubandgrill.com

Skills (7)

Tested
Adobe Illustrator
Knowledge of Microsoft Office
Management Skills
Marketing
Operations Management
Technical Writing
Graphic Design

Service Description

Assist in all areas of business development including menu refinement, equipment purchase, systems and methods development, operations/employee manual creation, training systems implementation, onsite project management, franchisee evaluation, and refinement.

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Employment

Holy Cow Pub & Grill
Marketing / Operations Consultant
2007 - Present
Plan, interpret, and develop the visual style and layout of marketing and sales materials to ensure the company’s vision and messaging are clearly and professionally presented.
Poor Richard's Complex
Operations Manager
2012 - 2012
Took the lead for the coordinating, managing and supporting the hands-on development of aligned and consistent training materials and documentation across the organization. Responsible for...
YoYogurt Inc
Operations Consultant
2012 - 2012
This technical writing position required use of strong writing skills and comprehensive business knowledge to develop operational / training documentation for a multi-unit operation with the intent...

Education

Pikes Peak Community College
Certificate - Graphic Design
- 2012
University of Colorado
Bachelor of Science - Business Management
- 2007

Keywords

marketing
franchise
operations manual
training
documentation
menu
design
My Snapshot
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Identity
Username
Jennable
Type
Individual
Member Since
July 2011
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Jenna H. | Elance

Jenna H.