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Joy R. | Elance
 
176985602337900
Last Sign-in: Feb 13, 2013

Joy R.

Customer Support Specialist
   Philippines
  |   Guagua, Pampanga

Overview

Minimum Hourly Rate $3

-Started as a level 1 technical support last August 2006 for a dial-up account for 6 months.
-After 6 months I support level 2 technician for Chat and email support for McAfee Comcast.
-After supporting level 2 support for McAfee Comcast Chat and email. I've handled a Team for McAfee Comcast Voice Technical Support.
-After 2 years. I was able to work with Microsoft Xbox Live and Hardware support.
-After a year. I work with JP Morgan Chase and Co.
-After a year. I work with Iron Mountain Service Desk

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Skills (9)

Tested
Wi-Fi
Windows XP Administration
Translation English Tagalog
Call Center Skills
Computer Skills
Customer Service
Helpdesk
Microsoft Excel
Microsoft PowerPoint

Keywords

My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
JoyRoman
Type
Individual
Member Since
September 2011
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Joy R. | Elance

Joy R.