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Joy R. | Elance
 
176985602337900
Last Sign-in: Feb 13, 2013

Joy R.

Customer Support Specialist
   Philippines
  |   Guagua, Pampanga

Overview

Minimum Hourly Rate $3

-Started as a level 1 technical support last August 2006 for a dial-up account for 6 months.
-After 6 months I support level 2 technician for Chat and email support for McAfee Comcast.
-After supporting level 2 support for McAfee Comcast Chat and email. I've handled a Team for McAfee Comcast Voice Technical Support.
-After 2 years. I was able to work with Microsoft Xbox Live and Hardware support.
-After a year. I work with JP Morgan Chase and Co.
-After a year. I work with Iron Mountain Service Desk

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Skills (9)

Tested
Wi-Fi
Windows XP Administration
Translation English Tagalog
Call Center Skills
Computer Skills
Customer Service
Helpdesk
Microsoft Excel
Microsoft PowerPoint
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
JoyRoman
Type
Individual
Member Since
September 2011
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Joy R. | Elance

Joy R.