Read More »
Mathale Solutions is a wholly black owned company with business interests in the Tourism and Hospitality Industry.
At Mathale Solutions, we believe that building a great organisation starts with empowering people to be extraordinary- especially those that have missed out in the passed.
Our main objective is to grow our member ¿s businesses by listening and making sure that their clients complaints are taken seriously and positively. And helping them define a strategy to optimise ROI and customer satisfaction.
Being a 100%...
Mathale Solutions is a market research company based in Johannesburg, South Africa, specialising in Mystery Shopping and various marketing research solutions.
What We Do
We provide market research solutions using mystery shopping to provide our clients with high quality marketing research, which will allow them to make key improvements to the customer service quality of their business.
What We Offer
We offer our clients a way to try solve the business challenges of consumer marketing by gathering data and turning it into usable business insight.
How We Operate
Mathale Solutions operates in an ethical manner and respects the privacy of the sales/service staff being ‘mystery shopped’ and will not divulge any personal information in order to protect the privacy of staff.
About our Mystery Shoppers
We select trained mystery shoppers who fall within the companies target market so that they are suited for the mystery guest program. Out mystery shoppers provide useful insight into the customer experience and service levels of our clients.
Contact us to find out more about our services.
Mathale Solutions offers various market research services to companies which need to better understand their own company, their competitors and their customers.
Contact us about our market research services and we’ll be able to customise each project to meet your research needs.
We offer the following market research services:
• Mystery Shopping
• Competitor Analysis
Read More »