More than 10 years experience with Usability Engineering, Usability Testing and Research, Expert Reviews, User Experience Architecture and Design, and User Interface Standards. Experience spans many sectors including major internet retailers, banking, advertising agencies, insurance, real estate, and market research.
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Clients I have done work for include: Wal-Mart, Target, Sam's Club, Geico Insurance, Eckerd, Lloyd's of London (UK), Barclays Bank (UK), Churchill Insurance (UK), The Nielsen Company.
All my work samples are proprietary so I...
Jul 24, 2013|Other - Design|Private|Working
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Jul 24, 2013|Other - Design|Private|Completed
User Centered Design
My primary offering and passion is conducting Usability Tests from planning, recruiting participants, screening participants, writing test scripts, moderating test sessions, task analysis, analyzing and synthesizing test results, documenting and presenting test results.
I am an excellent moderator and facilitator for all types of user/customer feedback sessions both in person and remotely over the phone/online.
With more than 10 years of usability testing experience I have a strong basis to evaluate and provide expert (heuristic) reviews of your web site, web application, or software.
I also offer UI Standards definition and documentation, wireframing, site flows, user flows, and UI specification documentation. I have worked on large and small implementations teams both domestic and international.
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Triad Retail Media
User Experience Strategist
2011 - 2012
Developed and shaped online media programs for leading retail e-commerce websites. Leveraged user centered design methods to accommodate user needs while achieving business objectives. Developed...
The Nielsen Company
2008 - 2011
Conducted global usability tests, user research, and observation sessions both remotely and face-to-face. Responsibilities included planning, recruiting and screening global participants, writing...
CGI Group, Inc
Senior Consultant, Usability Specialist
1999 - 2004
Lead Usability and User Interface design of large scale web/client server applications, both domestic and international.
Managed Jr. Designers and Usability Specialists, including workload, project...
Web Design Consultant
1995 - 1999
Designed and developed intranet web applications for internal business units. Conducted usability tests using Targets internal state-of-the-art usability lab.
University of Minnesota
Management Information Systems Bachelor of Science
UX user experience
user centered design