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Luca P. | Elance
 
176985602337900
Last Sign-in: Mar 22, 2012

Luca P.

Expert International Customer Service Technician
   Italy
  |   Viareggio, Lucca
  |  3:46 pm Local Time

Overview

I am an enthusiastic professional seeking work in a challenging business environment. I am capable of working on my own initiative and have excellent organizational abilities. I am resourceful, with group work skills and problem-solving skills. I am customer service-oriented, accustomed to working under pressure and dealing with work and clients’ needs. I have advanced computer skills.

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Skills (4)

Tested
Translation English Italian
English To Italian Translation Skills Test
My Score
avg
Passed
Italian
Italian Word Usage Test
My Score
avg
Passed
Customer Service
Computer Skills

Employment

Johnson Outdoors Marine Electronics Europe
Customer Service Technician
2006 - 2012
Customer Service Technician o Performing international after-sale support for marine electronics products o I carried out technical trainings for international distributors. o I managed repair flow.
Basic informatics course “Il Mouse non morde 2”
Teaching Assistant
2005 - 2006
Preparing learning tests on MS Office and Adobe Photoshop software

Education

Università di Pisa, I.F.T.S.
Tecnico per i Servizi Informativi Territoriali
- 2004
Istituto Magistrale Maxisperimentale Linguistico
Maturità linguistica
- 1996

Keywords

My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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Milestones
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Reviews
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Clients
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Identity
Username
LucaPuccinelli
Type
Individual
Member Since
March 2012
Elance URL
Verifications
0
Luca P. | Elance

Luca P.