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Jonna A. | Elance
 
176985602337900
Last Sign-in: Sep 7, 2012

Jonna A.

Efficiently deliver your needs
   Philippines
  |   Metro, Manila
  |  10:50 am Local Time

Overview

Minimum Hourly Rate $6

I maybe neophyte in Elance but despite of that, my professional skills and exceptional experiences in the past could guarantee that your needs will be delivered. I am a proud Filipino and dependable to an assigned task exceeding your expectation. You can be sure that I provide nothing but total excellent service with minimal supervision.

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Skills (7)

Tested
Content Writing
Online Writing
English
Social Media Marketing
Customer Service
Call Center Skills
English Grammar

Employment

ABS-CBN Global
Quality Analyst
2011 - Present
Manage group of people and ensure that only the best and quality service is provided to customers from Europe, Australia, Middle East, Japan, North America and Canada. My job is to listen...
ABS-CBN Global
Customer Service Specialist (Europe and Canada)
2009 - 2011
Make outbound calls in behalf of the client, do telesales, up sell and cross sell products and services, promote current promos, contact list updating, survey and verification services. Build...
ABS-CBN Global
Backline Support (Admin Staff)
2008 - 2009
A complex team that handles The Filipino Channel Europe Limited, attends to the concerns escalated by the dealers, sub dealers and agents through email which aim to respond at the quickest time....
ABS-CBN Global
Customer Service Representative/Technical Support
2007 - 2008
Assist customers in Sarimanok One application , provide service information; answers inquiries, take / process orders for Starr Starry Store, an online retail division offering an array of...

Education

Philippine Maritime Institute
Bachelor of Science in Customs Administration
2008 - Present

Keywords

article writing
content
assistant
data entry
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Private
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Identity
Username
MissIndependent
Type
Individual
Member Since
May 2012
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Jonna A. | Elance

Jonna A.