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N Spellman | Elance
 
176985602337900
Last Sign-in: Apr 17, 2014

N Spellman

Professional Virtual Assistant
   Kenya
  |   Nairobi, Nairobi
  |  3:55 am Local Time

Overview

Minimum Hourly Rate $7

I have worked in the travel industry for 17 years and as an administrator for 2 years.

Professional Research Assistant willing to do all types of research whether it is research on company information or research on activities, which with time also included Audo transcriptions.

Have worked with a local Radio Station and its sister company which produced Childrens TV Shows and was appointed to write the sub-titles for the Animations(Video Transcribing) adding to my experience.

Professional customer service agent with airline experience...

Read More »
Apr 16, 2014|Transcription|Private|Completed
|
5.0
Apr 8, 2014|Data Entry|Private|Working
Feb 28, 2014|Transcription|Private|Working
Feb 27, 2014|Transcription|Private|Completed
|
5.0

View All »

Portfolio

Got different options for what a client can do with her miles.
Searched email addresses for Car Dealerships in Germany.
Quality report sent to me by a client for transcribing a phone conversation.
Searching for different Wedding packages of Different budget types.
Transcribing from PDF to Word.
Searching and organizing the different activities that can be done in different cities.
Search the contacts for schools in South Africa

Skills (12)

Tested
English
UK English Basic Skills Test
My Score
avg
Passed
English Spelling
English Spelling Test (UK Version)
My Score
avg
Passed
Call Center Skills
Call Center Skills Test
My Score
avg
Computer Skills
Customer Service
Customer Service Test
My Score
avg
General Office Skills
Microsoft Excel
Microsoft Outlook
Sales
Read
Telephone Handling
Telephone Etiquette Certification
My Score
avg
Transcription
Transcription
My Score
avg

Service Description

I am confident in what i do, i respect the wishes of every client - as they say customer is king-, I am punctual and accurate.

I work for everyone like I would for my own business with diligence and utmost care. I wouldn't want to disappoint anyone and would like to get their repeat business.

My clients feel confident with the final product. I take up no more than one job at a time, as that is the only way to give a perfect product.

I work as required and ask questions when need be so as to understand a job fully before accepting its.

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Employment

Virgin Atlantic Airways
passenger service agent
2007 - Present
handle all passenger queries, book flights for them, handle inquiries about frequent flier programs. Reply to passenger via email or phone.

Education

Skyways training college
IATA/UFTAA Diploma
1994 - 1994

Keywords

Research
Travel
Data entry
Virtual assistant
Research
Online research
Excel
PDF
Word Transcription
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
Neeshie
Type
Individual
Member Since
March 2012
Elance URL
Verifications
0
N Spellman | Elance

N Spellman