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Pritida V. | Elance
 
176985602337900
Last Sign-in: Jan 26, 2012

Pritida V.

Expert in running Operations and delivery
   Australia
  |   Docklands, Vic
  |  3:14 am Local Time

Overview

Minimum Hourly Rate $230

I have over 10 years experience as a senior executive in operations management in Australia and India. Her more recent experience has focused on the financial sector and has covered everything from Service Delivery management, Business Analytics to Program Management.
I have a proven record of making substantial contributions, at the executive level, to improve quality, bottom line results and manage change in challenging environments. Her strengths are strong negotiating skills, strategic vision and an understanding of IT and business...

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Skills (10)

Tested
Business Analysis
Business Strategy Test
My Score
avg
Business Plans
Business Plans Test
My Score
avg
Accounting
Human Resources
Operations Management
Negotiation
Project Management
Corporate Strategy
Analytics
Marketing

Service Description

Service management and Delivery according to ITIL guidelines
Service level management and Governance
Facilitating Diverse teams and creating high performing delivery teams
Portfolio and Program management for projects ranging from $2mill to $80mill
Sound understanding of Marketing and Business drivers and ability to deliver to their requirements
Leading large and diverse teams


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Employment

Oracle
Consulting Technical Management Director
2010 - Present
Role Profile: Manage the performance of services to clients as per agreed contract Management of the IT Service Delivery Team including responsibility for core banking application (4 applications)...
Westpac Banking Corporation
Portfolio Manager Portfolio Governance
2005 - 2010
Role Profile: The portfolio manager role within the portfolio governance team was created to support the delivery of an effective and efficient Technology portfolio management function to increase...
CRM marketing operations manager 3G
Hutchison Telecom
2004 - 2005
Role Profile: The role was created to bridge the gap between marketing teams and outsourced call centers. Reporting to the Head of CRM and responsible for managing the offshoring of call centers...
General manager
Multicall Pty Ltd
2003 - 2004
Role Profile: A new role created to establish and operate a 25 seat call centre. Wider responsibilities included account management for advertising clients and business development. Major...

Education

Scrumalliance
Scrum master
- 2010
Swinburne university of technology
Masters of business administration
1998 - 2000
Maharaja Sayajirao University
Bachelors in Science
1992 - 1995

Keywords

Service Delivery Management
Portfolio Management
Operations Management
My Snapshot
Elance Level
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Identity
Username
Pritida
Type
Individual
Member Since
January 2012
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Pritida V. | Elance

Pritida V.