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Rachel O'Steen, PMP | Elance
 
176985602337900
Last Sign-in: Jan 31, 2015

Rachel O'Steen, PMP

Project / Product Management
   United States
  |  9:23 am Local Time

Overview

Minimum Hourly Rate $45

I'm a friendly and easy-to-work-with PMI-certified Project Management Professional. My strengths include managing minute details while maintaining a clear big-picture view of direction and goals, and I excel and leading diverse teams to the finish line. I learn new systems and ideas quickly, and will always represent you to your clients professionally.

I enjoy working on a wide variety of PM, writing, editing, and design projects, keeping my skills sharp and ever expanding.

Presenting 15+ years of experience in:
* project management of...

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Mar 8, 2011|Copywriting|$55|Completed
|
4.2
Aug 25, 2010|User Guides & Manuals|$3,700|Working
|
5.0
Jun 12, 2010|Creative Writing|$180|Completed
|
5.0
Jun 3, 2010|Ghost Writing|$1,000|Working

View All »

Portfolio

Various logo designs
Client Feedback: Rachel helped develop a user guide for a new system we developed. I...
Wrote and produced layout for this QuickStart guide for an SaaS application.
Sample online course that I wrote copy for, as part of a series for expatriots starting...
Sample online course that I wrote copy for, as part of a series for expatriots starting...
Industrial training video script written for a hospital.
Sanitized sample of a FRD I created for a company along with an interactive prototype...
One small section of a HUGE documentation project. Client Feedback: Rachel ROCKS! I...
Back Cover and Inside Flap copy for several trade books.
A White Paper introducing a SaaS product
Wrote and designed this flyer to sell this company's services as a sell-through...
Wrote and designed this brochure as sales collateral for use in local camera shops.
Wrote and designed this sales sheet to introduce services.
Wrote and designed this poster as sales collateral for use in local camera shops.
Wrote this backcover and sales copy for an ebook on freelancing. Client feedback:...
This PDF describes work I've completed on several different websites. Links provided.
Two different treatments on existing copy for one website page.
Sample website copy that I researched and wrote.
A video script written to introduce a new office suite rental company.
Wrote and recorded voice over for this short web commercial. Client feedback:...
Wrote this script for a hospital staff training video.
Part 1 of a six-part drama written for a church setting. This script was translated and...
Wrote this script for a pre-service church drama performance.

Skills (7)

Tested
English
U.S. English Basic Skills Test
My Score
avg
Editing
U.S. English Chicago Style Editing Skills Test (For Writing Professionals)
My Score
avg
Passed
Microsoft PowerPoint
Advertising
Computer Skills
Technical Writing
Email

Service Description

PROJECT / PRODUCT MANAGEMENT
Successful experience managing software development projects for small and large clients across a wide range of business sectors, leading virtual teams around the globe.

PRODUCT DEVELOPMENT & MANAGEMENT
With a special focus on the design stage, I excel at helping clients define their needs upfront, for the most efficient product development cycle. After project closure, I help maintain the product as well as support the client in rollout efforts, including training users.

APPLICATION and WEBSITE PROTOTYPING / DOCUMENTATION
Defining functional requirements up front saves time, money, frustration, and headache in the development stage - especially in virtual teams. Without a clear road map, it's too easy for costly misunderstandings to cause developers to get lost chasing the wrong "rabbit holes". Keep all your Alices on the path to Wonderland with clear requirements documentation and interactive prototypes. I'll work with you to get every detail of your site or application pinned down exactly the way you want it. The rest is easy as pie!
* system requirements * functional requirements * interactive prototypes

WEBSITE CONTENT
Content is king. It takes careful, skillful attention to craft content that communicates your vision clearly and concisely, appeals to your target audience(s), and encourages action. No heavy-handed, in-your-face sales tactics here . . . just clean, clear copy that appeals, educates, and motivates.
* content...

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Employment

Various
Freelance Writer / Editor / Proofreader / Designer
2008 - Present
Assorted freelance projects, including functional requirements documentation, training manuals and user guides, marketing copy proposals, website copy, website re-writes, scriptwriting,...
Around Town - Canton
Freelance Writer/Editor/Proofreader
2007 - 2008
Write cover stories and filler stories for this local-interest magazine, as well as perform final edit and proofreading. Magazine was sold.
Self: Malia's Mug Cafe
Owner/General Manager
2005 - 2008
Owned and operated this well-loved and award-winning cafe in a historic downtown district. Designed and managed renovation of late 1900s building, winning a preservation award. Created all...
Active Parenting Publishers
Director of Product Development
1999 - 2005
Responsible for new product development including video and print production for this worldwide video-based parenting education company. Directly participated in product development, including...
GTE Directories (now Verizon)
Process Management and Improvement Manager
1996 - 1998
Independently led process improvement teams to improve companywide error tracking processes; identified and implemented methods and tools to reduce printed errors; documented numerous production...
GTE Directories (now Verizon)
Senior Training and Documentation Specialist
1993 - 1998
Developed and delivered to all U.S. graphics locations comprehensive documentation and training for business systems, including Adobe graphics software and other proprietary applications. Acted as...
GTE Directories (now Verizon)
Production Supervisor
1992 - 1993
Managed team of ten employees spanning three functional departments. Successfully ensured that production and excellence standards were consistently met or exceeded within budget and strict time...
GTE Directories (now Verizon)
Printing and Production Associate
1990 - 1992
One of four people chosen nationwide to complete an accelerated management development program. Was assigned management role upon successful completion.
GTE Directories (now Verizon)
Graphic Artist
1986 - 1990
Designed and produced display advertisements for the yellow pages.
WXFL-TV (now WFLA-TV) NBC Affiliate
Assistant Director of Commercial Production Sales
1985 - 1986
Assisted the director in the sales, planning, scheduling, writing, and video production of local television commercials.

Education

Eckerd College
English Lit Major / Theatre Minor
1985 - 1988
H.B. Plant High School
High School Diploma
1982 - 1985

Keywords

project management
product management
functional requirements
prototypes
training
axure
My Snapshot
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Identity
Username
RachelWriter
Type
Individual
Member Since
February 2008
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Rachel O'Steen, PMP | Elance

Rachel O'Steen, PMP