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Stephanie T. | Elance
 
176985602337900
Last Sign-in: Jul 9, 2014

Stephanie T.

Expert in Customer Service, Sales, Administrative
   United States
  |   Colonial Beach, VA
  |  11:28 am Local Time

Overview

My objective is to work in my related fields, which is, but not limited to; Administrative, Customer Service and Sales. My most experience is within inbound/outbound call centers. I have the abilities with the experience in interacting with customers to provide information in response to inquiries about products and services and to resolve customer complaints. I have had much success in outstanding customer service and have always maintained being the top seller with sales and sales coaching.








Honors & Activities
Several...

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Portfolio

Professional

Skills (6)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Passed
English Spelling and Grammar
My Score
avg
Passed
Phone Support
Telephone Etiquette Certification
My Score
avg
Helpdesk
Help Desk Certification
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Passed
English
U.S. English Basic Skills Test
My Score
avg
Passed

Service Description




Stephanie D Thomas
593 Ferry Lndg
Colonial Beach, VA 22443
Phone: --
E-Mail: --





I provide superior administrative and customer service quality with every job task. I work independently with the ability to, but not limited of; multi-tasking, administrative support, detail and goal orientated, while achieving a high quality job performance. I thrive off the success that is obtained by gaining self recognition that I am able to give to myself, employer, and my job.




Objective

A position as a customer service and/or sales representative. My most experience is in an inbound and outbound call center.

Ability Summary

Experience in interacting with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints. Experience and success in outstanding customer service and always the top seller with sales and sales coaching.


Employment History

Office Manager
05/2003 - Present; McCann Construction LLC, Colonial Beach, VA
Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical...

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Keywords

Administrative
Customer Service
Sales
Clerical
Help Desk Operator
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Reviews
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Clients
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Identity
Username
StephanieT48
Type
Individual
Member Since
January 2012
Elance URL
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0
Stephanie T. | Elance

Stephanie T.