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Mz S. | Elance
 
176985602337900
Last Sign-in: Nov 13, 2013

Mz S.

Guaranteed work that will make you smile :)
   United States
  |   Berkeley, CA
  |  2:04 pm Local Time

Overview

Minimum Hourly Rate $50

Your job is filled with enough stress and worry; If I bid on your project, you can hire me worry free. Excellent work and your satisfaction are guaranteed. Here is how I can be so sure:

I only bid on projects for which I am 100% confident that I can deliver top-quality results with integrity.

I pay very close attention to your instructions and proactively seek clarification to ensure I completely understand your requirements and desires.

I am a clever, self motivated problem solver. This means I will find solutions to any...

Read More »
Jan 30, 2012|Data Entry|$20|Completed
|
5.0

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Skills (10)

Tested
Market Research
Internet Marketing
Customer Service
Web Services
U.S. Culture
English Proofreading
English
English Spelling
Microsoft Word
Online Writing

Service Description

CUSTOMER SERVICE:
Your customer service can make or break your business. If a customer contacts your business with an inquiry and is met with a foul attitude or incompetence, chances are they will not return. They may tell their friends not to use your service or product either.
On the other hand, if they call or email your business and in return, they receive a quick, friendly, helpful reply, they will be quite likely to return and to bring their friends with them. You are committed to creating a positive reputation as the company who offers exceptional service and who actually cares.
You need a friendly, clear, educated voice to be the "face" of your business.
I am the person to deliver that for you.

SOCIAL MEDIA
You know that social media and an online presence is a must for your business but you are overwhelmed by all of the different sites: Linkedin, Facebook, Youtube, Twitter, Google Plus, Yelp, Blogs, Professional Networks and so many more...

Which ones should you use?

What is the least you can do to get the top results you are hoping for?

You don't have the time, interest, or experience to:
-Spend months learning each platform
-Strategizing a game plan
-Creating profiles on the most important sites
-Optimizing those profiles
-Finding and connecting with the people you most need to connect with
-And then keeping up with your presence on all of those sites and the constant changes and updates they come with.

You Need Help!
But not from the high school...

Read More »

Employment

Vine Find
Social Media Expert
2012 - 2012
Taught Social Media trends and best practices to small business owners -Created teaching materials to train Real estate agents to learn social media -Created and Managed Social Media and online...
Challenge
Leader
2007 - 2011
Travelled as a public speaker, educator, and workshop facilitator
LNL
Owner
2005 - 2007
Recruited 250 new clients and provided full service care and management for them. Ran all aspects of the business from marketing, to sales, to customer service.
American University
Customer Service Manager
2003 - 2005

Education

University of District of Columbia
Certificate in Non Profit Management
-
American University
Bachelors- American Studies
2001 - 2005

Keywords

Customer Service
Social Media Consulting
Internet Marketing
Research
Facebook
Linkedin
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
ThrilledToHelp
Type
Individual
Member Since
January 2012
Elance URL
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Mz S. | Elance

Mz S.