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Latonya W. | Elance
 
176985602337900
Last Sign-in: Jul 29, 2010

Latonya W.

Ensuring you great service!
   United States
  |   memphis , TN

Overview

I have over 10 years experience in customer service, direct mail /fulfillment, and warehousing. I worked as an Operation Supervisor for a advertising agency in Memphis, Tn for eight years until the direct mail department was discontinued in February of 2008. After working at the agency for 8 yrs, I began a new position as a Customer Service Rep, which the company downsized in April 2010.

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Skills (1)

Tested
Data Warehousing

Service Description

I am a independent contractor who specialize in different methods of marketing, customer service assistants, and warehousing/fulfillment. These service range from fulfillment, warehousing (inventory control, shipping/receiving) emailing, texting, getting promotional items printed, getting mail shipped correctly as required by USPS, ordering mailing list for mailing, maintaining data files, scheduling pick ups and drop offs, or helping to make your jobs easier. I am very familiar with programs such as Microsoft word programs, Outlook, Excel, PowerPoint, and Access. I also have the ability to assemble and process any jobs that are required to be sent through USPS or FedEx to there specifications and guidelines.

I was in charge of the day to day process while working at the agency, which includes ensuring mailings was processed as required by USPS and all data being sent to the mailroom for processing was processed correctly for accurate deliver of mail. Overseen all areas in the warehouse, from picking/packing and shipping/receiving. I was responsible for making all deliveries and pickups for the company.

Working as a customer service rep I ensured that clients needs were meet by helping them with different avenues of marketing. Which consist of printing, mailing, texting, emailing and advertising.

I am very dedicated to my work, and takes pride in every way to ensure quality service is given. I will make certain that every job that I perform for your company is...

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Employment

Baber
Customer Service
2008 - 2010
I worked closely with the Account Executives and Director of production assisting customers with their printing and direct marketing projects. Managed projects through plant effectively to clients...
Signature Advertising
Operation Supervisor
2000 - 2008
I work in partnership with the Director of Production to estimate, plan, direct, and schedule temps when needed on all jobs. I managed all areas within the production department. The production...

Education

Remington College,Memphis
Associate of Science in Business
2005 - 2007

Keywords

Customer Service Direct Mail Marketing Virtual Assistant Fulfillment projects Emailing
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Identity
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Tonya901
Type
Individual
Member Since
April 2008
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Latonya W. | Elance

Latonya W.