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UrbanSupport.org | Elance
 
176985602337900
Last Sign-in: Jul 16, 2012

UrbanSupport.org

Technical and Customer support service provider
   Ukraine
  |   Kharkov, Kharkov
  |  10:28 pm Local Time

Overview

Minimum Hourly Rate $6

We are creative team of European customer care specialists who feel what your customers need.

We have a magnificent team of customer relation personnel working 24 / 7 through out the year providing a high level of quality service to the customers.

Our written and verbal English is excellent.

We are familiar with American, Canadian and European culture.

We have huge experience in verbal and writing communication via different support suites.

We possess strong computer literacy.

Being passionate about what we do, we always strive for...

Read More »

Portfolio

Level 1 and 2 Customer and Technical Support Managing communication with...
Level 1 Customer Support SEO
Search engine optimization services; Sales & Marketing Managers
Level 1 Sales Customer Care services
Level 2 & 3 Technical Support
Level 1,2,3 technical Support. SEO Services
Level 1 & 2 Customer and Technical Support Srvices
Level 1,2 and 3 Technical Support

Skills (6)

Tested
Computer Skills
Computer Skills Test
My Score
avg
Passed
Customer Service
Customer Service Test
My Score
avg
Passed
Helpdesk
Help Desk Certification
My Score
avg
Passed
U.S. Culture
Translation English Russian
English To Russian Translation Skills Test
My Score
avg
Passed
PHP5

Service Description

- 24/7 Customer Care
- Sales/Pre-sales Support
- Billing Support
- General inquiries
- Technical Support
- Remote Support
- Order Processing
- Data Entry
- Customer Support Services - Voice, Online Chat & Email Correspondence.
- Virtual Assistance.
- Reservations and Bookings
- Level I and II Technical support services for Technical Support.
- Credit Card Processing.
- Data Entry, Form filling and Database Management/Scrapping.
- Internet Research & Word Processing.
- Appointment Setting.

Read More »

Keywords

wordpress
ebay online chat support
Customer Support
Remote Technical Support
Company Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
UrbanSupport
Type
Company
Member Since
October 2010
Elance URL
Verifications
0
Team
Elena K.
Elena K.
Administrator
Andrew K.
Andrew K.
Administrator
Serg K.
Serg K.
Staff
Roman B.
Roman B.
Administrator
UrbanSupport.org | Elance

UrbanSupport.org