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Ramayon N. | Elance
 
176985602337900
Last Sign-in: Oct 17, 2011

Ramayon N.

Technical Support Expert/Remote Tech/Windows admin
   India
  |   Chennai, Tamil Nadu
  |  8:08 am Local Time

Overview

Minimum Hourly Rate $5

My aptitude to identify the unmet customer need along with understanding the business requirements. My extensive experience has exposed me to different companies in various stages such as product-oriented startups and well established organizations

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Portfolio

After completing Hardware and Networking course I have started assembling the Desktop...
. Configure Microsoft Wireless router as Wireless access point and connect between 2...
Recently design Company Logo. Name of the Company is Rimei Consultants Private Limited.
http://rimei.webs.com/

Skills (10)

Tested
Computer Skills
Computer Skills Test
My Score
avg
Computer Technician Test
My Score
avg
Windows XP Administration
Windows XP Test
My Score
avg
Passed
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
Windows Vista
Windows Vista Administration Test
My Score
avg
Email
Microsoft Windows Server
Customer Service
Helpdesk
Network Administration
Mac OSX Administration

Service Description

I possess over 6 years of IT and Call center experience in various field. I worked as a Technical support for US Microsoft customers, supporting Windows XP, Internet Explorer, Spyware/Malware removal, Remote System administrator and Windows administration. The kind of support that I provide includes live chat, Phone support, email and remote desktop access support.

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Employment

Logica
Windows Administrator
2008 - Present
Work as Windows Administrator for Windows 2003 and Windows 2003 Expert in Active Directory
Sutherland Global Services(BPO- Call Center)
Subject Matter Export( Windows OS)
2004 - 2008
Joint as Technical support Executive for a Microsoft project supporting all types of issues on Winodws OS. Promoted to Sr. TSE and then to Subject Matter Expert for WIndows OS. Expert in...

Education

ISM
Microsoft Cerftified System Engineer
2001 - 2002

Keywords

Technical
support
remote
desktop
Windows
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
Vistashen
Type
Individual
Member Since
October 2011
Elance URL
Verifications
0
Ramayon N. | Elance

Ramayon N.