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William Bibb | Elance
 
176985602337900
Last Sign-in: Sep 24, 2014

William Bibb

Expert Customer Service/Data Entry Specialist
   United States
  |   Lawrenceville, GA
  |  5:55 pm Local Time

Overview

I am a dependable Customer Service/Admin/Data Entry Specialist with more than 10 years of transferable experience. Proven clerical, customer service and communication skills in a variety of settings. Upbeat, positive attitude with a history of producing quality results and satisfied customers. I am finishing up my Bachelor's in Business Management and set to graduate June 2015.

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Skills (9)

Tested
Customer Service
My Score
avg
Passed
Email Etiquette
My Score
avg
Passed
Microsoft Outlook
My Score
avg
Microsoft Word
My Score
avg
Passed
Microsoft PowerPoint
My Score
avg
Passed
Computer Competency
My Score
avg
Passed

Service Description

*Customer Service:
I have over 10 years of customer service experience, including two years of virtual customer service.

*Microsoft Word, Microsoft Excel:
I am skilled in Microsoft Office, including Word, Excel and Powerpoint.

*Data Entry:
I am expert in all type of data entry either online or offline.

*Typing:
My typing speed is 40+ WPM that is why can be the best typist for you.

I am a freelancer who is confident of doing every type of admin support task from basic data entry to email handling at any time of the day and any day of a week.

I offer PUNCTUALITY, ACCURACY and HONESTY in all types of projects.

I am a full time freelancer so I am reachable all day. You are always welcome if you need a cost effective, accurate and prompt assistance provider.

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Employment

IKEA
Customer Service Rep
2012 - 2014
Assisted store operations and sales with the objective of achieving superior customer satisfaction levels at all times. Received payments by cash, credit cards, vouchers and automatic debits;...
Convergy's
Customer Service Work-At-Home Agent
2010 - 2012
Provided outstanding customer service handling and directing of 80-90 daily inbound and outbound calls; assisted customers with general inquiries and service requests. Contributed ideas on...
Intram
Administrative Assistant
2007 - 2010
Provided administrative support to the project managers in a small, family-owned business involving the installation of fire sprinkler systems. Scheduled and coordinated meetings, interviews,...
The Coca-Cola Company
Consumer Information Specialist
2001 - 2007
Received, recorded, and responded to 70-95 daily calls and emails regarding company and/or product information, using various database tools in fast-paced call center. Identified, organized...

Education

University of Phoenix
BA in Business Management
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Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Data Entry
Administrative
Detail-Oriented
Organized
Dependable
Problem-Solving
Microsoft Office
My Snapshot
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Identity
Username
A19327
Type
Individual
Member Since
August 2014
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William Bibb | Elance

William Bibb