I am a dependable Customer Service/Admin/Data Entry Specialist with more than 10 years of transferable experience. Proven clerical, customer service and communication skills in a variety of settings. Upbeat, positive attitude with a history of producing quality results and satisfied customers. I am finishing up my Bachelor's in Business Management and set to graduate June 2015.
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I have over 10 years of customer service experience, including two years of virtual customer service.
*Microsoft Word, Microsoft Excel:
I am skilled in Microsoft Office, including Word, Excel and Powerpoint.
I am expert in all type of data entry either online or offline.
My typing speed is 40+ WPM that is why can be the best typist for you.
I am a freelancer who is confident of doing every type of admin support task from basic data entry to email handling at any time of the day and any day of a week.
I offer PUNCTUALITY, ACCURACY and HONESTY in all types of projects.
I am a full time freelancer so I am reachable all day. You are always welcome if you need a cost effective, accurate and prompt assistance provider.
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Customer Service Rep
2012 - 2014
• Assisted store operations and sales with the objective of achieving superior customer satisfaction levels at all times.
• Received payments by cash, credit cards, vouchers and automatic debits;...
Customer Service Work-At-Home Agent
2010 - 2012
• Provided outstanding customer service handling and directing of 80-90 daily inbound and outbound calls; assisted customers with general inquiries and service requests.
• Contributed ideas on...
2007 - 2010
• Provided administrative support to the project managers in a small, family-owned business involving the installation of fire sprinkler systems.
• Scheduled and coordinated meetings, interviews,...
The Coca-Cola Company
Consumer Information Specialist
2001 - 2007
• Received, recorded, and responded to 70-95 daily calls and emails regarding company and/or product information, using various database tools in fast-paced call center.
• Identified, organized...
University of Phoenix
BA in Business Management