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Aashiya Alam | Elance
 
176985602337900
Last Sign-in: Mar 23, 2015

Aashiya Alam

Customer Service Representative
   India
  |   Hyderabad, Andhra Pradesh
  |  10:27 am Local Time

Overview

Minimum Hourly Rate $16

Looking for a challenging career in Customer Care related jobs. To be in a position where I would be accountable, responsible and where the task assigned to me gives job satisfaction. To continue to add value to my work by adding objectives and committed effort.

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Skills (10)

Tested
Customer Service
My Score
avg
Passed

Service Description

Worked with GE Money Servicing for 4 years as customer service Associate,Worked with Dell International Services for 5 years as Resolution Specialist. Supported customer queries related to product and services via email and phone support in order to provide end to end resolution.
I have hands on experience on Microsoft Word, Excel and Power point, Web Browsing and Researching.
I am a dedicated professional with a zeal to provide complete job satisfaction to my clients.

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Employment

Dell International Services
Resolution Specialist
2010 - 2015
End to end responsibility includes interacting with U.S. customers over phone and email to provide solution to their queries regarding purchase and services related to their computers. Managing...
GE Money Servicing
Customer Care Associate
2006 - 2010
End to end responsibility includes interacting with customers over phone and providing assistance regarding road side help. Create opportunities for account growth through deeper client...

Education

Calcutta University
Commerce
1997 - 2000
Overview  |  Job History  |  Resume/C.V.

Keywords

ITES/BPO ( Customer Service Representative)
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Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
Aashiya_Ara_Alam79
Type
Individual
Member Since
March 2015
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Aashiya Alam | Elance

Aashiya Alam