We are looking to customize our Kayako Helpdesk (Hosted). We are looking to optimize and create reports for the following:
- Updating the layout of our the tickets and layout looks like, such as font, design.
- Updating the breakline to make each tickets appear nicely in the ticket post.
- Create Reports to track the performance of our customer se...
Skills: html, mysql administration, php
“Great company to deal with. We had a hiccup on one of the programming and it was not what I expect it to work, and it crashed our codes. Eventually we gave up on that piece. I wish they are more knowledgeable on that, perhaps that is a more expert level of solution needed. ”