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Abhilash Jaiswal | Elance
 
176985602337900
Last Sign-in: Apr 20, 2014

Abhilash Jaiswal

Solution/Process Architect & IT Project manager
   India
  |   Pune, Maharashtra
  |  10:15 pm Local Time

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Overview

Minimum Hourly Rate $27

A result oriented ITIL & Prince2 certified technocrat with over 10 years of experience.

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Feb 24, 2014|Software Application|Private|Working
Feb 24, 2014|Software Application|Private|Completed
|
5.0
Jan 21, 2014|Testing & QA|Private|Completed
|
5.0
Jul 30, 2013|Testing & QA|Private|Completed

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Skills (10)

Tested
Project Management
Program management
ITIL
Application development
Application Performance Monitoring
Business development
Management Skills
Management Skills Test
My Score
avg
Microsoft Excel
Microsoft Excel 2010 Test
My Score
avg
Passed
Computer Skills
English

Service Description

Experienced in different domains as mentioned:
- Program Management - Project Management - Service Delivery - Vendor Management - Client Relationship Management - People Management - Key Account management - Software Testing - BPO Operations.

Experience of managing & execution of IT projects in domains like Infrastructure management, Application performance monitoring & management, Functional and Automation testing, Application/software development, Enterprise management solutions (EMS) & Business process/workflow automation. Possess strong business understanding, contingent management, analytical & problem solving skills and delivered complex projects within constraints.

Past experience in implementing IT projects docs & management processes.
Hands-on experience on scrum & agile model projects with banking and services sector customers. Apart from that, executed projects on different project management methodologies and implemented IT service management processes (ITSM). Good exposure in increasing business revenue within the existing customer accounts as part of Key Accounts management.

A keen communicator, trainer & mentor along with demonstrated abilities in managing external IT consultants / partners / vendors to ensure their timely work completion. Good capabilities in engaging and working closely with Top management like Chief Executive and VP level.

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Employment

Appnomic Systems Pvt ltd
Technical Manager
2012 - 2013
* Served as: + Delivery manager - managed multiple projects running simultaneously on two product lines AppsOne - APM solution & OpsOne - Workflow automation/ BPM, for leading Banking & E-Commerce...
Serviceberry Technologies Pvt ltd
Sr. Consultant
2011 - 2012
Managed Infrastructure monitoring & management solutions project. Implemented HP Application suite for providing end-to-end EMS solution.
Qualitykiosk Technologies Pvt ltd
Delivery Manager
2007 - 2011
Joined as Team Leader and rose to the post of Project Leader with Service Delivery Manager responsibilities Accomplishments: Self-learnt, hands-on on new Technology for Infrastructure management...
Wipro, Reliance Communications Pvt ltd
Sr. Associate & CRE
2003 - 2007
Non-IT Operations handling experience as Sr. Associate- Healthcare Claims Transaction Process and CRE-Customer Response Executive. Served as: o TL / On job Trainer (OJT) and imparted training at...

Education

Symbiosis University
Corporate PGDBA (MBA)
2004 - 2007
Manipal University
Bachelor of IT
2000 - 2003

Keywords

Service Delivery
Project Manager
Program Manager
Application development
Infrastructure management
Vendor management
Account manager
Operations
Technical Manager
Presales.
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  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
abhi_jai
Type
Individual
Member Since
August 2012
Elance URL
Verifications
0
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Abhilash Jaiswal | Elance

Abhilash Jaiswal