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Abhinav Sharma | Elance
 
176985602337900
Last Sign-in: Dec 18, 2014

Abhinav Sharma

Business Analyst/Technical Writer
   India
  |  6:03 pm Local Time

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Overview

+ More than seven years of professional experience in a multinational IT service provider including three years at client sites in US geography
+ Worked with fortune 500 clients (financial services) in the capacity of Business Analyst and Domain Consultant
+ Strong knowledge in Commercial Lending, Defined Benefits Pension & Annuities, and Service Delivery Advisory-Client services. Good understanding of Banking, Payments and Cards Industry
+ Proficient in requirements elicitation, process mapping, communications, FAQs, user manuals, and...

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Skills (10)

Tested

Service Description

In 7+ years of my professional experience in consulting and client servicing, I have been exposed to critical functions of business such as customer service, operations, communications and marketing, IT strategy and project management office.

My role definition was to analyze business needs, perform feasibility analysis, identify the AS-IS/TO-BE functional gaps, elicit requirements, design process flows, validate the end product, and develop user guides/FAQs/training materials.

In addition to the above responsibilities, I have worked on crafting compelling proposals/presentations, marketing collaterals, direct/indirect communications, POVs, and white papers.

I have been acknowledged for my ability to tackle challenging issues, analyze feasible alternatives and provide innovative solutions that reside well within client’s budget and time frame.

With my motivation and the ability to ask right & to-the-point questions and devise optimal solutions, I am confident that I will be able to deliver on my promises and achieve client's expectations.


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Education

Shri Govindram Seksaria Institute of Tech & Sc
Bachelor of engineering - Computer Science
2000 - 2004
Overview  |  Job History  |  Resume/C.V.

Keywords

Proposals
Requirement Specifications
Technical Writing
Process Maps
User Guides/Manuals
Content Writing
Online/web Help
Procedural Documentation
Powerpoint
Visio
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
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Identity
Username
abhinavsharma27
Type
Individual
Member Since
January 2014
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Abhinav Sharma | Elance

Abhinav Sharma