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Abigail Chua | Elance
 
176985602337900
Last Sign-in: Feb 8, 2015

Abigail Chua

Customer Service Assoc., Customer Experience Mgt.
   Philippines
  |   Noveleta, Cavite
  |  3:48 pm Local Time

Overview

Minimum Hourly Rate $5

Career Objective: To secure a position where by hard work, dedication and the willingness and ability to acquire new skills will advantage any company I work for.

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Skills (4)

Tested
Customer Experience Management
Customer Service
Telecommunications
Information Technology

Employment

Convergys Philippines
Customer Service Associate
2011 - 2015
• Customer Experience Management • Accepting inbound calls regarding general and billing inquiries • February 2013: Promoted and started working as SME (Subject Matter Expert) Subject Matter...
TeleTech Holdings, Inc.
Customer Service Representative
2008 - 2011
• Processing of customer service requests or follow-ups coming from FOH (Front of House) Customer Service Representatives who initially deal with customers’ concerns. • Verifying/Updating the...

Education

San Sebastian College-Recoletos de Cavite
Bachelor of Science in Information Technology
2004 - 2008
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
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Identity
Username
abigailolaeschua
Type
Individual
Member Since
February 2015
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Abigail Chua | Elance

Abigail Chua