Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Aleksandra B. | Elance
 
176985602337900
Last Sign-in: Mar 3, 2014

Aleksandra B.

SENIOR LEVEL OPERATIONS MANAGER
   Serbia
  |   Belgrade, Serbia

Verified Freelancer

Aleksandra B.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $11

- Participative management professional with ability to deliver a World class service / customer care and customer relations
- Strong Relationship and Change Management skills
- Project planning and development involving scheduling, forecasting, pricing and cash flow analysis
- Superior business sense and analytical skills
- Effective and efficient decision making
- Progressive leadership experiences with problem solving capacity; results focused, entrepreneurial and pragmatic
- Team building, staff motivation and recruitment / training...

Read More »

Skills (7)

Tested
General Office Skills
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Time Management
Knowledge of Microsoft Office
Microsoft Word

Service Description

- Highly motivated and skilled technical support professional - administrative services
- Strong verbal, listening and written bilingual skills (Serbian and English) - use of Microsoft Office programs, use of Internet and communication over webmail (Gmail, Hotmail and Yahoo), Skype and Msn user
- Comfortable in interacting with all levels of the organization and public
- Skilful at multitasking to achieve individual and team goals – work in groups or independently
- Diverse background includes:
bookings and travel arrangements;
managerial report-writing accounting proficiency enabling accuracy of cost control and procurement
income and revenue projections and other financial reports
event organisation, customer service, follow up and supervision
- Committed to quality and excellence – proven ability to implement quality standards (ISO 9000, HACCP)

Read More »

Employment

Albergo doo
Assistant General Manager
2011 - Present
Organisation of a single hotel unit of 18 rooms and 2 restaurants in the centre of the state capital; Financial and project planning regarding opening of the second hotel (4*rating); Composed...
Albergo doo
Hotel Manager
2004 - 2011
Developed, opened and operated a single hotel unit of 18 rooms and a restaurant in the middle of the old town of Belgrade; Composed initial business analysis and plan, obtaining early funds from a...
Skills doo
Account Director
2004 - 2004
Coordinated activities of the BAR association; Organised National competition for the year 2004/2005; Attended and educationally benefited from the company’s main consulting sessions on HR and...
CBA Club doo
Club Director
2002 - 2003
Developed, opened and operated a single club unit of 5 chambers and a restaurant; Composed various analysis and business plan, securing financing from different banks and funds; Organised over 300...
Tennis Club Gemax doo
Retaurant and Club Manager
2001 - 2002
Operated a professional tennis club with a restaurant; Organised F&B and offstage processes during four ATP Serbian Open tennis tournaments; Organised series of events from BMW Series 7 and Volvo...
Hotel Enterprise Metropol
Assistant General Manager
1999 - 2001
Undertaking specialised tasks regarding strategy of the biggest hospitality entity in the country; Assisted operations of 3 hotels and 2 restaurants that were part of the hospitality enterprise;...
Hotel Enterprise Metropol
Assistant General Manager
1999 - 2001
Undertaking specialised tasks regarding strategy of the biggest hospitality entity in the country; Assisted operations of 3 hotels and 2 restaurants that were part of the hospitality enterprise;...

Education

IHTTI School of hotel management
Diploma in hotel management
-
University of Liverpool
Master of Science
2008 - 2012
Overview  |  Job History  |  Resume/C.V.

Keywords

Data Entry PDF conversion Data Mining Data Extraction Excel MS Word Data Extraction Admin jobs
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
abogdanovic
Type
Individual
Member Since
February 2013
Elance URL
Verifications
0
Aleksandra B. | Elance

Aleksandra B.