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Aleksandra B. | Elance
 
176985602337900
Last Sign-in: Mar 3, 2014

Aleksandra B.

SENIOR LEVEL OPERATIONS MANAGER
   Serbia
  |   Belgrade, Serbia

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Overview

Minimum Hourly Rate $11

- Participative management professional with ability to deliver a World class service / customer care and customer relations
- Strong Relationship and Change Management skills
- Project planning and development involving scheduling, forecasting, pricing and cash flow analysis
- Superior business sense and analytical skills
- Effective and efficient decision making
- Progressive leadership experiences with problem solving capacity; results focused, entrepreneurial and pragmatic
- Team building, staff motivation and recruitment / training...

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Skills (7)

Tested
General Office Skills
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Time Management
Knowledge of Microsoft Office
Microsoft Word

Service Description

- Highly motivated and skilled technical support professional - administrative services
- Strong verbal, listening and written bilingual skills (Serbian and English) - use of Microsoft Office programs, use of Internet and communication over webmail (Gmail, Hotmail and Yahoo), Skype and Msn user
- Comfortable in interacting with all levels of the organization and public
- Skilful at multitasking to achieve individual and team goals – work in groups or independently
- Diverse background includes:
bookings and travel arrangements;
managerial report-writing accounting proficiency enabling accuracy of cost control and procurement
income and revenue projections and other financial reports
event organisation, customer service, follow up and supervision
- Committed to quality and excellence – proven ability to implement quality standards (ISO 9000, HACCP)

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Employment

Albergo doo
Assistant General Manager
2011 - Present
Organisation of a single hotel unit of 18 rooms and 2 restaurants in the centre of the state capital; Financial and project planning regarding opening of the second hotel (4*rating); Composed...
Albergo doo
Hotel Manager
2004 - 2011
Developed, opened and operated a single hotel unit of 18 rooms and a restaurant in the middle of the old town of Belgrade; Composed initial business analysis and plan, obtaining early funds from a...
Skills doo
Account Director
2004 - 2004
Coordinated activities of the BAR association; Organised National competition for the year 2004/2005; Attended and educationally benefited from the company’s main consulting sessions on HR and...
CBA Club doo
Club Director
2002 - 2003
Developed, opened and operated a single club unit of 5 chambers and a restaurant; Composed various analysis and business plan, securing financing from different banks and funds; Organised over 300...
Tennis Club Gemax doo
Retaurant and Club Manager
2001 - 2002
Operated a professional tennis club with a restaurant; Organised F&B and offstage processes during four ATP Serbian Open tennis tournaments; Organised series of events from BMW Series 7 and Volvo...
Hotel Enterprise Metropol
Assistant General Manager
1999 - 2001
Undertaking specialised tasks regarding strategy of the biggest hospitality entity in the country; Assisted operations of 3 hotels and 2 restaurants that were part of the hospitality enterprise;...
Hotel Enterprise Metropol
Assistant General Manager
1999 - 2001
Undertaking specialised tasks regarding strategy of the biggest hospitality entity in the country; Assisted operations of 3 hotels and 2 restaurants that were part of the hospitality enterprise;...

Education

IHTTI School of hotel management
Diploma in hotel management
-
University of Liverpool
Master of Science
2008 - 2012

Keywords

Data Entry PDF conversion Data Mining Data Extraction Excel MS Word Data Extraction Admin jobs
My Snapshot
1
Elance Level
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  • 12 months
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Identity
Username
abogdanovic
Type
Individual
Member Since
February 2013
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Aleksandra B. | Elance

Aleksandra B.