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Ada C. | Elance
 
176985602337900
Last Sign-in: May 25, 2015

Ada C.

Transcription Services for Small Businesses
   Philippines
  |   Las Pinas City, Metro Manila
  |  3:48 pm Local Time

Overview

Minimum Hourly Rate $10

With over 8 years of experience in Customer Relations, I aim to help businesses and marketers document their ideas, daily brainstorming, meetings, conference calls and other audio resources by transcribing them into text documents. I am confident in my listening and typing skills as I have extensively used these skills offering customer service via the telephone.

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Skills (1)

Tested
Call Center Skills Test
My Score
avg

Service Description

I transcribe all kinds of audio and even video - teleseminars, podcasts, live seminars, interviews, consulting sessions, brainstorming meetings...

I believe in "writing at the speed of sound".

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Employment

Identity Station LLC
Customer Support Representative
2010 - Present
• Provides assistance and guidance to clients in completing their website and assist them in resolving future issues and concerns on maintaining their website account, through phone or email •...
Cognizant Technology Solutions
Team Manager
2009 - 2010
• Manages daily operations of telecommunications account ensuring that service levels and client requirements are met • Mentors and supervises a group of Team Leads in relation to performance...
HSBC Global Resourcing
Manager for Operations
2004 - 2009
• Manages team of 6-7 Team Leaders with 80 FTE’s within their designated department supporting all product lines, partners and initiatives. • Manages the daily operations of a contact and/or...

Education

University of the Philippines Diliman
Bachelor of Arts major in Theater Arts
1999 - 2003
Overview  |  Job History  |  Resume/C.V.

Keywords

transcription
transcribe audio
audio transcription
transcribe
transcribe audio recording
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Identity
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adacuaresma
Type
Individual
Member Since
March 2011
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Ada C. | Elance

Ada C.