- More than fifteen (15) years call center / BPO experience; Outbound, Inbound and Back Office Support programs
- More than three (3) years of agent experience in both Outbound and Inbound Campaigns.
- Seven (7) solid experience in the BPO industry providing encoding support for leading Litigation Companies in the Americas.
- More than eleven (11) years’ experience in start-up companies. (QLS, WSI, Confabia, Retention and BEM)
- More than eleven (11) years of people and performance management experience.
- Almost six (6) years of...