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Aftab Alam B. | Elance
 
176985602337900
Last Sign-in: Apr 29, 2014

Aftab Alam B.

Medical Billing, Customer Services, Outsourcing
   Pakistan
  |   Rawalpindi, Punjab

Overview

Medical Billing Professional with 10 years’ experience in the industry. I have worked in almost every area of Medical Billing Company, started as Medical Biller and about 7 years as a part of Management.

My working experience includes but not limited to Charges\EOB entry, Resolution of Account Receivable (Denials, appeals) by following up on claims with insurance companies and Claim Adjusters, Prior authorization\Co-pay\Deductible confirmation before the patient appointment, Answering Patient Calls regarding their bills, Customer Services...

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Skills (10)

Tested

Service Description

Key Responsibilities Performed:

Customer Services & Client Relationship Management:
Inbound\Outbound Calls: Patient Calls, Insurance Calls, Clearinghouse Calls, Vender Calls, and Client Calls.

Operation Management & Project Management:
Team building, Target Setting, Focusing on Account Receivable Resolution, Making Key Performance Indicators (KPIs), Implementation of Procedures and Policies, Quality Assurance, and Performance Evaluation.

Office Management:
Managing Staff, Routine administrative and office tasks using MS Office, Web based and Desktop applications, and internet.


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Employment

MTBC (A Unique HealthCare IT Company)
Billing Executive, Team Lead, MO, MSP
2003 - 2012

Education

Allama Iqbal Open University Islamabad
Master in Business Administration
2011 - 2013
Allama Iqbal Open University Islamabad
Bachelor of Computer Science
1997 - 2000
Overview  |  Job History  |  Resume/C.V.

Keywords

Medical Billing
Customer Service
Virtual Assistance
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aftabab
Type
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Member Since
April 2013
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Aftab Alam B. | Elance

Aftab Alam B.