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Amy Z. | Elance
 
176985602337900
Last Sign-in: May 7, 2015

Amy Z.

Expert Customer Service
   India
  |   Jowai, Meghalaya
  |  1:04 pm Local Time

Overview

Minimum Hourly Rate $9

5 years experience in a HSBC call center and also motor insurance. I am hard working, sincere person who learn new things easily. I always take my job very seriously and aim to deliver my best .

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Skills (10)

Tested
Good in customer service
handling customers
basic knowledge in words and excel
fair knowledge about skin care
speak and write english fluently
an eye for detail
prompt
learn new things easily
Telephone Etiquette
My Score
avg
Passed
UK English Basics
My Score
avg
Passed

Service Description

I am very grateful for taking the time to go through my profile. I have a good knowledge in Microsoft excel and word. I'm a quick learner and able to grasp things easily which makes me ready for any type of work thrown at me. I have a good knowledge of the internet. My degree in mass communication and 5 years experience in UK based customer service helped me in my good command of English language which makes me perfect for customer service,proofreading and editing, virtual assistant and data entry.

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Employment

HSBC Pvt Ltd
Fraud Analyst
2008 - 2010

Education

St. Anthony's Shillong, India
Mass Communication and Video Production
2004 - 2006
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Virtual Assistant
Data Entry
Microsoft Excel
Microsoft Word
Editing
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
0
Total
Milestones
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Reviews
Recommend
Clients
Total
Repeat
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Total
Per Client
Identity
Username
Agape15
Type
Individual
Member Since
May 2015
Elance URL
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0
Amy Z. | Elance

Amy Z.