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Amanda J. | Elance
 
176985602337900
Last Sign-in: Jul 31, 2015

Amanda J.

Customer Service / Admin Support
   United States
  |  8:38 am Local Time

Verified Freelancer

Amanda J.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $16

Through my years in customer service, I have developed strong people skills with the ability to quickly establish rapport with clients. My demeanor is continually pleasant and professional.

My analytical and problem-solving abilities are solid. I am well-organized and efficient, always completing projects on time. I am self-motivated, assertive, and can quickly learn new procedures and methods.

The best attribute that I possess is dependability. I can be counted on to work without supervision; but, I am able to follow directions, both...

Read More »
Mar 24, 2014|Other - Administrative Support|Private|Working
|
5.0
Jan 28, 2014|Research|Private|Completed
Jan 27, 2014|Research|Private|Completed
|
5.0
Apr 24, 2013|Data Entry|Private|Completed
|
5.0

View All »

Portfolio

Skills (10)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
Customer Service (Call center env.)
My Score
avg
Passed
Computer Skills
Computer Aptitude Test
My Score
avg
Computer Skills Test
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Email
Email Etiquette Certification
My Score
avg
Helpdesk
Help Desk Certification
My Score
avg
Passed
Sample Skill
Knowledge of Microsoft Office
Knowledge of Microsoft Office Skills Test
My Score
avg
Phone Support
Telephone Etiquette Certification
My Score
avg
Passed
Time Management
General Office Skills
Office Skills Test
My Score
avg

Service Description

Customer Service / Support
Help Desk
Virtual Assistant
Data Entry
Research
Email Handling
Social Media Updates
Inbound Calls


Read More »

Education

Cathedral High School
Diploma
1988 - 1992
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

customer service
admin support
research
customer support
customer relations
help desk
email
chat
phone
My Snapshot
3
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
ahjames
Type
Individual
Member Since
January 2012
Elance URL
Verifications
0
Amanda J. | Elance

Amanda J.