- Possess strong communication, customer service and organizational skills, which increased customer satisfaction from 85% to 98% and realized 100% on-time delivery of assigned projects.
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- Expert presenter, negotiator and businessperson able to forge solid relationships with customers, which improved sales 33% and increased customer base from 10 to 50 new clients.
- Consistently surpassed sales goal by 10% or more each year.
- Successfully interacted with clients to generate repeat & referral business, which resulted in $1.5 million in...
Work Experience #1:
I have worked as an Asst. HR Manager with AMtech for 1 year, an international cal l center. This experience taught me the importance of clear communication and customer service.
At my previous company I consistently received superior performance evaluations and was recognized by my supervisor for my contribution to our team’s successful sales record.
I am used to working in a fast -paced environment and have a highly developed ability to stay focused when the pres sure rises. I am reliable, punctual and have a t rack- record of helping to resolve management conflicts & customer questions.
I am confident that my combination of practical work experience and solid academic background has prepared me for making an immediate contribution to a company like yours. Having been working with a leading firm in the public customer care business, I under stand the level of professionalism and communication required for long- term success in this field. My background and professional approach to business will provide your company with a highly productive employee.
Company Name: AMtech International Call Center.
Department: Human Resource Management / Customer Care.
Designation: Asst. HR Manager & Team Leader.
Reported to: HR Manager.
Duration: September 2009 – March 2010.
Duties & Responsibilities:
Managing and organizing multiple functional areas within Human Resources including providing technical direction to technical/professional and...
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