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Ahmed Khaiyyal | Elance
 
176985602337900
Last Sign-in: Dec 2, 2012

Ahmed Khaiyyal

CSE Cisco Sales Expert
   Egypt
  |   Cairo, Al-Marg
  |  1:18 pm Local Time

Overview

Seeking a challenging job that would be full of new knowledge so as to gain more experience, develop myself and enhance my skills for the benefit of the organization.
Currently Cisco Pre-Sales Helpdesk Advisor, Cisco Sales Expert (CSE V6 Certified). Ex-Vodafone Australia account advisor, graduated from Al-Alsun (languages) faculty 2009 Dep. of English.

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Skills (9)

Tested
Cisco
Network Administration
English
Business Writing
Human Resources
Sales
Call Center Skills
Computer Skills
Customer Service

Employment

Raya Contact Center (Cisco Presales Account)
Account Advisor & Co-Trainer
2011 - Present
Cisco MENA Pre-Sales Help Desk where Customers' network requirements are handled through several types of transactions: Outbound Calls, Inbound Calls, Chats and Web forms. Profiling the customer...
Vodafone Egypt VIS, (Vodafone Australia Account)
International Account Advisor
2010 - 2011
Act as a frontline interface with customers of Vodafone companies worldwide. Role involves responding to customers over the phone and resolving their inquiries. The main purpose is to facilitate...

Education

Faculty of Al-Alsun (Languages), Ain Shams Uni.
B.A. in English language and literature
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Keywords

My Snapshot
1
Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
ahmedkhaiyyal
Type
Individual
Member Since
November 2012
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Ahmed Khaiyyal | Elance

Ahmed Khaiyyal