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Aileen Q. | Elance
 
176985602337900
Last Sign-in: Jun 4, 2015

Aileen Q.

Technical Support Representative
   Philippines
  |   Cebu City, Central Visayas

Overview

Minimum Hourly Rate $4

I am a Team-Oriented individual with experience in in-bound/out-bound customer service in BPO. I have excellent communication and problem-solving skills coupled with initiative and accuracy to provide customer's with an efficient and positive result. I am an employee with a record in meeting quotas in all areas.

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Skills (5)

Tested
Technical Support
Customer Service
Customer Service
My Score
avg
Passed
Data Entry
Internet Research
Phone Support
Telephone Etiquette
My Score
avg
Passed

Service Description

I already has an experience with customer care. I handled different accounts, each account has thought me different aspects on how to become an effective customer service agent. I would like to learn new strategies to cool down irate customers. I also want to learn how to work with people through online, how team works without seeing them and being with them physically. I believe my expertise will surely help your company and so as your company will help me a lot to enhance my skills and what I have learned with my previous jobs.

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Education

University of San Jose- Recoletos
Bachelor of Science in Business Administration
2001 - 2015
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Phone Support
Technical Support
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
aileenquino
Type
Individual
Member Since
January 2015
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Aileen Q. | Elance

Aileen Q.