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Ilija Gvozdenovic | Elance
 
176985602337900
Last Sign-in: Oct 17, 2014

Ilija Gvozdenovic

   Serbia
  |   Belgrade, Central Serbia

Overview

Minimum Hourly Rate $110

A highly competent and enthusiastic 1st line support specialist with experience of
providing advice and practical assistance to system users via the IT service desk
telephone system and remote support software tools. Highly focused with a
comprehensive understanding of dealing with 1st line support calls and an in depth
knowledge of ITIL processes. Boasting a consistent & proven track record of
successfully employing best business practices that improve efficiency, reduce
operating costs whilst increasing performance.

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Skills (10)

Tested
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
ajron88
Type
Individual
Member Since
September 2014
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Ilija Gvozdenovic | Elance

Ilija Gvozdenovic