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Alan Fu | Elance
 
176985602337900
Last Sign-in: Sep 5, 2014

Alan Fu

   China
  |   Beijing, Beijing

Overview

•Committed to the Management of IT Service and IT Project, focused on lead IT Engineer team collaboration with demands of Sales and Customers for consulting, solutions, planning, deployment and after-sales troubleshooting management of WAN, datacenter, and applications in enterprises and industry customers.
•Certifications of ITIL EXPERT, COBIT, PMP, and the National Senior Project Manager, National Information Project Supervisor, and various knowledge training of MBA, international business managements, it security. Familiarity with the...

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Skills (10)

Tested
ITIL
PMP
COBIT
OCP
CISA
Outlook
English
Windows
Microsoft Office
Microsoft Excel

Employment

DIGITAL CHINA NETWORKS LIMITED(DCN)
GENERAL MANAGER of Customer Service Department
2013 - 2014
Established the customer service systems to lead inner and vendors resource to satisfy SLA of warranty and purchased service contracts. Developing Service Products to extend company business by...
Digital China (China) Co., Ltd
SERVICE PROJECT DIRECTOR CISCO Business Unit
2012 - 2013
Participate in IT service strategy development of the STG and Cisco Business Units with company of CISCO. Cooperated CISCO service BDM to develop collaborated professional service (CPS)...
HNA System Co., Ltd
PROJECT MANAGER
2001 - 2005
Participation in the operation of the management in PMO, promote HP's Openview ITSM system, strengthen the effect of daily service implementation; Responsible for customer's IT strategic...
China Xinhua Airlines,
Senior System Engineer
1997 - 2001
Responsible for the network system construction, operation and maintenance. Responsible for development and operation of the Aircraft Maintenance Management System. Responsible for development...

Education

Beihang University
Master of Computer Applications (MCA)
-
Renmin University of China
Bachelor of Business Administration (BBA)
-
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
alanfu
Type
Individual
Member Since
September 2014
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Alan Fu | Elance

Alan Fu