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Alarna Davies | Elance
 
176985602337900
Last Sign-in: Jul 13, 2016

Alarna Davies

Expert Online Customer Service Advisor
   United Kingdom
  |   Manchester, England

Overview

Minimum Hourly Rate $10

If your looking a professional, hard working, honest and reliable to join your business then look no further. With over 5 years of experience within customer service/admin based roles I've gained all the skills and qualifications your looking for and would be an asset to your company.

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Nov 30, 2015|Customer Service|$10,514|Completed
|
5.0
Oct 3, 2014|Customer Service|$591|Completed
Mar 28, 2014|Other - Administrative Support|$66|Completed
|
5.0

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Skills (10)

Tested
Call Center Skills Test
My Score
avg
Customer Service Test
My Score
avg
Telephone Etiquette Certification
My Score
avg
Email Etiquette
My Score
avg
English Spelling Test (UK Version)
My Score
avg
Office Skills Test
My Score
avg
Passed
Help Desk Certification
My Score
avg
Passed
English Vocabulary Test (UK Version)
My Score
avg
Passed

Service Description

Throughout the past few years I have developed exceptional customer service and administration skills and this is something I will provide to any client I work with. I am an extremely organised person and strive to get work completed on if not before the deadline. I am highly skilled with all administration skills and have a NVQ to show for this. I do enjoy working within customer service and throughout the past few years I have developed the knowledge and skills with Enchant, (Zendesk) and other online systems. Due to my time spent working in customer service I have excellent telephone and email skills. I will be professional throughout any role and can promise you accuracy, punctuality and general hard work! A few of my main skills involve building rapport with customers, dealing with enquires over email, raising invoices, processing orders, organising refunds and advanced knowledge of the Microsoft Applications.

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Overview  |  Job History  |  Resume/C.V.

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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
Alarnadavies
Type
Individual
Member Since
March 2014
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0
Alarna Davies | Elance

Alarna Davies