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Alejandra F. | Elance
 
176985602337900
Last Sign-in: Jun 21, 2012

Alejandra F.

Data Entry and Customer Service Specialist
   Philippines
  |   Taguig City, Manila
  |  4:36 pm Local Time

Overview

Minimum Hourly Rate $5

I've been in the Customer Service industry with Data Entry and Typing for over 3 years and I have acquired and developed skills in giving excellent customer service,providing accurate information and utilization of the internet for extracting and typing data. I am able to utilize the Microsoft Office software for reports and documentation as well as effectively use the internet for research and advancements. I am now seeking for an opportunity to work in a project that will make full use of those skills while being a full time mom. I hope...

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Skills (6)

Tested
English To Tagalog (Filipino) Translation Skills Test
My Score
avg
Passed
English Vocabulary Test (U.S. Version)
My Score
avg
Passed

Service Description

I've been trained to go the extra mile in everything that you do NOT just from previous companies I've worked with, but from our very own home. My mom is a perfectionist and being raised by her trained me to give any task my best!

If you need expert services with the following, You definitely need me:

*Data Entry
*Typing Job
*Data transfer
*Data conversion, PDF to MS Word
*Customer Service
*Personal Assistant
*Email Response
*Transcription
*Internet research

I can work with low to no supervision, I can deliver the project needed on time and I'm going to provide an excellent work as I am looking for a very good working relationship with clients! Since I've worked for call centers here in the Philippines, Time zone differences is not an issue, you may contact me anytime for the job and I am available through email, mobile and Elance Messaging, I'm looking forward to hearing from you!

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Employment

Self employed
Freelance Data Entry and Typing Job Specialist
2006 - Present
* Providing Data Entry and Typing jobs since I was studying. *Includes Internet Research, Proofreading, Data Extraction and Data Conversion (PDF to Word, .docx or .doc)
Startek Inc.
Customer Service Representative
2010 - 2010
Provided Customer Service and Technical support for a Telco.
Garrett and Talon
Trainer and Inbound Sales Coach/Agent
2009 - 2010
Provided Inbound Sales, Customer Service and Outbound calls for a leading Online Flower Shop in U.S. and Canada. Provided Floor support and Trained Agents in taking Inbound Sales calls.
ACS Lipa
Technical Support Representative
2008 - 2009
Provided technical support regarding internet connection for one of the most in demand internet service provider in the United States.
Teletech
Team Captain/Mentor
2008 - 2008
Provided technical support regarding computer hardware and peripherals Provided floor support to the agents with the application of the technical process Coached and Developed agents using...
Ambergris Solutions
Inbound Sales Representative
2007 - 2007
Provided inbound sales and customer service Assigned as floor support to aid assistance to the agents
Vision-X Inc
Customer Service Representative
2006 - 2007
Responsible with taking inbound calls for a financial account regarding credit card, account inquiries and payments
Banana Leaf Restaurant
Banquet Sales Coordinator
2005 - 2006
Responsible for event sales, handling reservation and functions Performed telemarketing and tasks for marketing and events
Overview  |  Job History  |  Resume/C.V.

Keywords

Data Entry
Typing
Transcription
Web research
PDF to Word Documents
My Snapshot
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Identity
Username
alejandra1225
Type
Individual
Member Since
June 2012
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Alejandra F. | Elance

Alejandra F.