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Alexandra F. | Elance
 
176985602337900
Last Sign-in: Mar 26, 2014

Alexandra F.

Customer Service Expert
   Romania
  |   Bucharest, Bucharest
  |  4:12 am Local Time

Overview

Minimum Hourly Rate $5

I have great skills in the Data Entry , Fillable PDF Forms, conversion of PDF documents like Pdf to excel, word or powerpoint, or HTML or Note Pad and Data Entry

I have worked in the Customer Service Industry for 5 years and I am currently in the same domain.

I provide quality of work.

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Skills (3)

Tested
Call Center Skills Test
My Score
avg
Passed
Office Skills Test
My Score
avg

Service Description

I am confident in what i do, i respect the wishes of every client - as they say customer is king-, I am punctual and accurate.
I work for everyone like I would for my own business with diligence and utmost care. I woudn't want to dissapoint anyone and would like to get their repeat business.




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Employment

Tnt Romania
Customer Service Senior
2008 - 2012
Escalation point for team members to ensure your case and to maintain and exceed customer satisfaction point of escalation for unhappy customers and colleagues who meet special cases. Forms...

Education

Scoala Nationala de Studii Politice si Administrat
Communication and Public Relations
2010 - 2012
Universitatea Romano-Americana
Management
2007 - 2010
Liceul Teoretic Zimnicea
Mathematics
2001 - 2005
Overview  |  Job History  |  Resume/C.V.

Keywords

Teamwork
good communication skills
sociable
involving fast collective
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
alexandra30
Type
Individual
Member Since
September 2012
Elance URL
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Alexandra F. | Elance

Alexandra F.