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Alexandria Adamson | Elance
 
176985602337900
Last Sign-in: Jul 8, 2014

Alexandria Adamson

great customer service; great phone skills
   United States
  |   Rancho Cucamonga, CA

Overview

Minimum Hourly Rate $7

I love providing quality customer service. So often are customers faced with rude and unsympathetic voices while I try to be the breath of fresh air. I'm currently an American culture student with experience in graphic design, interpersonal communication, administrative work as well an experienced writer. I currently work as a freelancer for a charity as a jack of all trade. My responsibilities include event planning, writing official communications as well as the creation of promotional material. I utilize my knowledge of American culture,...

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Skills (10)

Tested
Customer Service Test
My Score
avg
Telephone Etiquette Certification
My Score
avg
Event Planning
My Score
avg
Email Etiquette
My Score
avg
Passed

Service Description

I would like to offer my services as a virtual assistant , receptionist or customer service representative. My services will include an accurate call log, daily updates about calls and customer responses, scheduling of appointments or phone as well as any administrative work that you may need assistance with. I am more than capable of resolving customer conflict through my experience as a crisis counselor and conflict mediator. I seek to find a win-win situation and am able to actively listen in order to make the client feel heard.

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Employment

Project Sister Family Services
Volunteer Crisis Counselor and Advocate
2013 - Present
I am a volunteer crisis counselor and advocate for survivors of sexual assault. This is a volunteer position that I find to be both rewarding and extraordinarily difficult. I take inbound calls on...
Food for America, Inc.
Public Relations
2011 - Present
In my position I am responsible for the planning, advertising and soliciting of donations for community events. I have worked on ongoing campaigns for events like holiday meals, school supply...
Sylvan Learning Center
Office Assistant
2007 - 2008
As an office assistant for Sylvan Learning Center I was responsible for all inbound calls to the center and the transferring of inquires to our sales agent. I routinely used a filing system, fax...
Help-U-Sell Realty Las Vegas
Receptionist
2006 - 2007
This position required me to operate a multi-line telephone and transfer calls to appropriate extensions. I also scheduled appointments and greeted customers.
Macy's
Sales Associate
2005 - 2007
My responsibilities as a sales associate include the sale of upper end handbags such as Coach and Dooney and Burke. My position entailed high quality customer service as well as listening skills to...

Education

Mt. San Antonio College
Certificate for Administrative Assistant 1 and 2
2009 - 2010
Overview  |  Job History  |  Resume/C.V.

Keywords

telephone handle
virtual assistant
receptionist
customer service
office assistant
telephone
email
virtual customer service
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Identity
Username
alexandriaadamson
Type
Individual
Member Since
October 2013
Elance URL
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Alexandria Adamson | Elance

Alexandria Adamson