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Alina Grama | Elance
 
176985602337900
Last Sign-in: Apr 17, 2014

Alina Grama

Admin Support and HR Specialist
   Romania
  |   Dobroesti, Ilfov
  |  1:51 pm Local Time

Verified Freelancer

Alina Grama's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $7

Experienced virtual assistant with strong focus on customer satisfaction and with a mission to provide affordable, professional and quality services.

Proficiency in Microsoft Office, problem solving ability, dynamic, serious and reliable, with a large range of skills and experience.

I offer a wide variety of services including: Administration, Secretarial, Virtual Assistance, and Office Management Experience, Help Desk and Customer Service, Data entry and Data quality check etc.

Extremely detail-oriented, I have several years...

Read More »
Apr 2, 2014|Virtual Assistant|Private|Completed
|
4.0
Apr 2, 2014|Virtual Assistant|Private|Working
Mar 10, 2014|Virtual Assistant|Private|Completed
Feb 12, 2014|Virtual Assistant|Private|Completed

View All »

Portfolio

Redesign your website to improve the visits.
Data entry and updates

Skills (9)

Tested
Customer Service
Customer Service Test
My Score
avg
Email
Email Etiquette Certification
My Score
avg
General Office Skills
Office Skills Test
My Score
avg
Computer Skills
Computer Technician Test
My Score
avg
Knowledge of Microsoft Office
English
U.S. English Basic Skills Test
My Score
avg
Passed
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Telephone Handling
Telephone Etiquette Certification
My Score
avg
English-Spanish Translation
Spanish To English Translation Skills Test
My Score
avg

Service Description

I'm offering a wide variety of services that include:

* Microsoft Office (Word, Excel, Powerpoint)
* Data entry
* Email handling
* Recruitment
* General office work/administrative support
* Help Desk
* Customer Services

Read More »

Employment

HP
Sales Operations Coordinator (Customer Support)
2007 - Present
Answering emails and requests coming from the sales, making reports, management of their opportunities, customer contact updates, data entry and data quality check in the Oracle database tool, and...
Praktiker
HR Specialist
2006 - 2007
Researching the employment websites, CV screening and uploading into the system, selecting candidates and scheduling interviews, interviewing candidates, short listing of candidates for the...
YU-ROM
HR Specialist
2003 - 2007
Researching the employment websites, CV screening and uploading into the system, selecting candidates and scheduling interviews, interviewing candidates, short listing of candidates for the...

Education

Spiru Haret University
Organizational Management & Human Resources Master
2005 - 2007
Spiru Haret University
Psychology-Pedagogy Bachelors Degree
1998 - 2002

Keywords

Data Entry
HR
customer service and support
virtual assistant
Microsoft Office
general office skills
email
PDF conversion
ads posting
typing.
My Snapshot
4
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
4.4
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
AlinaGrama
Type
Individual
Member Since
February 2013
Elance URL
Verifications
0
Alina Grama | Elance

Alina Grama