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Tracy L. | Elance
 
176985602337900
Last Sign-in: Nov 5, 2014

Tracy L.

Hard Working, Motivated, and Self Starter
   Canada
  |   Los Angeles, California
  |  7:15 am Local Time

Verified Freelancer

Tracy L.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $10

I provide a wide variety of administrative services depending on the current needs of my clients. With over 15 years experience in office administration and computer software I am just what you are looking for to fill your needs. I am very experienced with Microsoft Office (Word, Publisher, Powerpoint, Outlook, Access, and Excel). I have excellent typing skills and experience with building databases with Access, VB and SQL. My customer service skills are excellent and I have experience helping people over the phone or the internet. My...

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Jun 8, 2012|Technical Support|Private|Completed
Jun 8, 2012|Technical Support|Private|Completed
|
5.0

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Portfolio

Skills (8)

Tested
Bookkeeping
Book keeping Test
My Score
avg
Accounting
Computer Skills
Computer Skills Test
My Score
avg
Microsoft Access Administration
Microsoft Access 2007 Test
My Score
avg
Microsoft Excel
Microsoft Excel 2010 Test
My Score
avg
Time Management
Time Management Test
My Score
avg
Passed
General Office Skills
Office Skills Test
My Score
avg
U.S. Culture
U.S. Culture and Etiquette Test
My Score
avg
Passed

Service Description

Self-motivated, enthusiastic individual who thrives on a deadline. Customer service is the priority of my business. I have excellent communication skills both in email and on the phone.

Services, Experiences and Skills include, but not limited to:
Administrative Support
Customer Support
Data Entry
Correspondences
Microsoft Word
Microsoft Excel
Internet Research
Virtual assistance
Email Support
General Office Work
Power Point Presentations
Transcriptions
Technical Writing

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Employment

Stardust Computers
Owner
1993 - Present
Do basic troubleshooting and maintenance on computers, teach people to become more familiar with their computer system, maintain the records for a small business using Quickbooks, file income tax...
Billys's Buck or Two and Hobby Hub
Manager
2010 - 2010
As manager, I started out helping the owner to write his business plan and obtain financing to open his business. I helped to find suppliers and set up the floor plan of the store. I set up the...
Bluewater District School Board
Contract Inventory Position
2009 - 2009
3 Month contract position Take physical inventory of equipment at the Board Office. Create Excel spreadsheets of equipment that should be in schools and send to EA to verify equipment and return...
Bluewater District School Board
Help Desk Technician
2008 - 2009
Ten month maternity contract position. Troubleshooting computer issues over phone and forwarding to appropriate person if necessary. Extensive use of the trouble ticket software for tracking IT...
Canadian Forces Base Borden, Change Management
Database Designer
2005 - 2005
Designed and maintained four different databases over a four month period. Helped maintain the software licensing for the base. Did licensing audits using EZaudit.

Education

Georgian College - Barrie Campus
Cyberspace Security
2006 - 2007
Georgian College
Computer Programmer Analyst
2003 - 2006
Georgian College
Microcomputer Maintenance and Support
2002 - 2003
Seneca College
Business Administration - Accounting
1989 - 1991

Keywords

Microsoft Word
Microsoft Power Point
Microsoft Access
Microsoft Excel
Data Entry
Virtual Assistant
Admin Support
Help Desk
Customer Support
Transcription
My Snapshot
IT & Programming
1
Elance Level
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  • 12 months
  • Lifetime
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Clients
Total
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Private
Private
Total
Per Client
Identity
Username
Allie42ca
Type
Individual
Member Since
October 2010
Elance URL
Verifications
0
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Tracy L. | Elance

Tracy L.