Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Ana Maria Laurente | Elance
 
176985602337900
Last Sign-in: Jan 10, 2013

Ana Maria Laurente

I am very hardworking and disciplined. I am open t
   Philippines
  |   Marikina, Metro Manila

Overview

Minimum Hourly Rate $3

I am very hardworking and disciplined. I am open to opportunities and welcome any challenges that will come my way.

Read More »

Skills (10)

Tested
5 years experience as a Customer Service Representative
Technical Support job
Email Support/Back Office job
English
U.S. English Basic Skills Test
My Score
avg
Passed
Editing
English Grammar
English Proofreading
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Passed
Translation English Tagalog
English To Tagalog (Filipino) Translation Skills Test
My Score
avg
Call Center Skills

Employment

NCO/RMH TELESERVICES ASIA PACIFIC
Customer Service Representative
2009 - 2012
Responsible for handling Customer inquiries, complains and other concerns, via email correspondence. I was also a Technical Support for an MSN line of business..
WNS PHILIPPINES INC.
Customer Servive Associate
2008 - 2009
Responsible for handling UK customers' complains, top up, account problems and troubleshooting customers' mobile phones.
APAC CUSTOMER SERVICES INC
Customer Service Associate
2007 - 2008
Handled customers' /health professionals' inquiries regarding healthcare claims, benefits and eligibility.
Self-enployed
Academic Tutor
1990 - 2005
Taught Elementary and High School students English and Mathematics.
Talents Unlimited Production Corp.
Party Host/Coordinator
2003 - 2003
Hosted birthday parties especially for children wearing themed costumes; I was also a coordinator for our company Mascots.
Self-employed
English Tutor to Koreans
1995 - 1996
Handled tutorial sessions for Korean professionals and some High School Students.
Roppets Production Corp.
Singer / Puppeteer
1985 - 1990

Education

AMA Computer College
B.S. Computer Science (3rd yr. College)
1987 - 1989
Far Eastern University
B. S. Electrical Engineering (3rd yr. College)
1984 - 1987
Immaculate Heart of Mary College
High School
1980 - 1984
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
alrimbao
Type
Individual
Member Since
December 2012
Elance URL
Verifications
0
Ana Maria Laurente | Elance

Ana Maria Laurente