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Josephine Janas Aguilar | Elance
 
176985602337900
Last Sign-in: Dec 9, 2013

Josephine Janas Aguilar

To serve my organization in the best possible way.
   Philippines
  |   Panabo City, Davao del Norte, Philippines

Verified Freelancer

Josephine Janas Aguilar's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $7

My background includes serving as a customer service associate within both call-center and retail environments for the last 4 years. I worked on the customer service desk for AT&T U-Verse Blue (Billing and Sales), where my responsibilities includes handling customer merchandise returns, issuing refunds/store credits, and upselling. In this position, I demonstrated the ability to resolve variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions)....

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Nov 11, 2013|Virtual Assistant|$4|Working

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Skills (10)

Tested
Customer Service
General Office Skills
English
Public Relations
Social Media Marketing
Sales
Telephone Handling
Email
Helpdesk
Technical Support

Employment

MyOutdesk, Inc.
Virtual Assistant
2013 - 2013
Responsible for managing and monitoring the transaction process through interfacing with real estate professionals, clients, customers, vendors, title and escrow, attorneys, and lenders. Also, I am...
Think Innovations Melbourne, Australia
Virtual Assistant (The Grab and Cook Team)
2013 - 2013
Contact follow-ups on sales prospects Provide status reports to management Perform general clerical duties Maintain electronic filing systems. Support staff in assigned projects ...
Sutherland Global Services Inc.
AT&T Billing and Sales Consultant
2012 - 2013
Maintain records of telephonic interactions, orders and accounts Resolve issue and inquiries with customers bill Upsell for internet, TV and phone services
Sutherland Global Services Inc
Financial Consultant Tier 2
2010 - 2012
Maintain records of telephonic interactions, orders and accounts Assisting in providing information for account approvals and card activation Handling account blocks for Dispute, Fraud,...

Education

Holy Cross of Davao College, Incorporated
Bachelor of Arts in Mass Communication
2004 - 2008

Keywords

Sales
telemarketing
marketing
customer service
technical sipport
My Snapshot
1
Elance Level
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  • 12 months
  • Lifetime
Jobs
1
0
1
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
alwaysyouandme21
Type
Individual
Member Since
September 2013
Elance URL
Verifications
0
Josephine Janas Aguilar | Elance

Josephine Janas Aguilar