Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Amanda P. | Elance
 
176985602337900
Last Sign-in: Jan 15, 2014

Amanda P.

Customer Service Professional
   United States
  |   spring city, TN
  |  8:10 pm Local Time

Overview

Minimum Hourly Rate $5

15 years of customer service
Excellent written and verbal communication skills, with an eye for detail
Extremely productive in a high volume, high stress, environment and self motivatedProficient in the use of Computer
Highly productive in the use of Office 2000 Professional
Self starter with a can do attitude

Read More »

Skills (8)

Tested
Customer Service Test
My Score
avg
Passed

Service Description

Objective
Position in the Customer Service Field.
Abilities
15 years of customer service
Excellent written and verbal communication skills, with an eye for detail
Extremely productive in a high volume, high stress, environment and self motivated
Proficient in the use of Computer
Highly productive in the use of Office 2000 Professional
Self starter with a can do attitude
Employment History
1998 - 2010
Customer Service Manager
Answered an average of three hundred customer calls in a day through the call
center queue. Worked as a Senior Representative in the Promise to Pay department
to ensure customers where given assistance in bringing their over limit and/or pass
due account current Performed duties in the Retention department retaining customers
who wanted to cancel their accounts.
1997 - 1998 911 Securities
Customer Service Representative
Answered inbound calls in support of customer needs. Conveyed in a reassuring
manner step by step instructions to resolve application issues. Reviewed and
issued audits on account information and processes. Performed queries in multiple
databases.
Education
High School Diploma



Read More »
Overview  |  Job History  |  Resume/C.V.

Keywords

Admin Customer service call center VA PA e-mail manager
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
AmandaPayne33
Type
Individual
Member Since
April 2011
Elance URL
Verifications
0
Amanda P. | Elance

Amanda P.