After completing my B Com Honors qualification in Management and a Short Learning Diploma in Human Resource Management I embarked on a career within the Retail environment. I joined a leading clothing retail business on their Graduate Development Programme within the Store Operations portfolio where I learned:
1. The importance of being of service to customers,
2. Knowing your product,
3. Driving sales,
4. Managing stock holding and leading a team.
From here I moved into the Human Resource Development & Training sphere where my...