Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Amin Z. | Elance
 
176985602337900
Last Sign-in: Jun 11, 2015

Amin Z.

IT Help Desk, Web Developer & Linux knowledgeable
   Tunisia
  |   Tunis, Tunis
  |  8:07 pm Local Time

Verified Freelancer

Amin Z.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $11

Technical Support Specialist with 6+ years of IT experience in systems & software problem troubleshooting, computer HW assembly, repair & support, on-call help desk, remote system administration and web applications debugging.

Provided remote technical support for more than 30 companies handling 1st & 2nd line support calls.
Troubleshooted and successfully solved issues pertaining to applications, computer, phone, printer, network and Internet.

Demonstrated ability to quickly learn new software and technologies, contributed to technical...

Read More »

Portfolio

Skills (10)

Tested
Linux System Administration
Linux
My Score
avg
Windows Administration
Technical Support
Customer support
Remoting
Helpdesk
Desktop Support
Chat Support
Phone Support
Email Technical Support

Employment

Strategor – Bisoft – BDE Group
IT Help Desk
2013 - 2015
Remote job. Working on various Windows-environments’ reported technical issues via calls and a ticketing system. || Providing second level technical support to customers (first level when...
Equinoxes – Keyrus Group
JEE Integrator & Internal IT Support
2012 - 2013
Relocated to JEE integrator. Collaborated on existing projects. Acted as an internal IT support. || Tested company products and produced technical documentation. | Handled internal staff problems...
Spikly – Keyrus Group
PHP Web Apps Third-Party Maintenance Support
2009 - 2012
Supported major companies’ PHP web applications issues. Worked on remote Linux servers with Vim as IDE. || Resolved customer issues. | Supported and maintained BNP, CIC, Carla Bruni-Sarkozy...
PHPAttitude – L'Attitude Web Agency
Full Web-Stack Developer
2008 - 2009
Worked closely with customers to develop, update and implement new solutions and additional web applications features. || Identified customer needs, implemented their demands and improved user...
AGE – TEXA Group
Auto. Diagnosis Equipment Technician
2008 - 2008
Customer relationship management. TEXA equipment QoS monitoring and reporting. || On-call responsibilities and conduct customer satisfaction investigations. | Identified, analyzed and troubleshoot...
Le Colisée Numérique
IT Support Technician
2005 - 2007
Hardware & Software troubleshooting. Customer support and assistance. Vendor relationship management. || Provided first and second level technical support to customers. | Assembled computers,...
CNTE (ex-INBMI)
4 Internships - 2 months each (8 months)
2003 - 2005
Networking Technician | Linux Server Administrator | Web Designer | Multimedia Designer

Keywords

My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
aminzelfani
Type
Individual
Member Since
April 2012
Elance URL
Verifications
0
Groups
Amin Z. | Elance

Amin Z.