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Amit K. | Elance
 
176985602337900
Last Sign-in: Jul 19, 2015

Amit K.

Customer service expert
   India
  |   New Delhi, Delhi

Overview

Minimum Hourly Rate $3

Hi everyone this is Amit Kumar from India. Have two years of extensive experience in Customer Service and Escalation handling. I have supported customers with there queries over voice, chats and emails. Also handled escalations and supported my team to resolve them. Aware of the basics and nity gritty of Customer satisfaction and net promoter score and essentials for constantly improving them which can increase the business.

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Skills (3)

Tested
customer satisfaction
net promoter score
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
amit_kumar13
Type
Individual
Member Since
February 2014
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Amit K. | Elance

Amit K.