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Angela L. | Elance
 
176985602337900
Last Sign-in: Feb 25, 2015

Angela L.

Virtual Assistant, Research, Data Entry, Cust. Svc
   United States
  |   Beaumont, TX
  |  9:26 pm Local Time

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Angela L.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $12
  |  
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I am a dedicated, reliable team-player. With over 12 years experience working at home, I am familiar with the self-discipline it takes to work without a manager always being available immediately. I am a proven leader, always wiling to help other team members.

I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and...

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Feb 2, 2014|Data Entry|$0|Completed

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Portfolio

Typing Speed

Skills (9)

Tested
Office Skills Test
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Computer Aptitude Test
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Computer Skills Test
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Email Handling
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Customer Service Test
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Employment

AW Lord Virtual Services LLC
Remote Administrative Support and Customer Service
2001 - Present
* Internet Research and Data Entry * Remote Customer Service and Support via Phone, Email and Live Chat * Technical Troubleshooting * Mentoring Other Agents * Work from home office requiring...
Uber Technologies
Community Support Rep
2014 - 2014
* Deliver high-quality customer service via ZenDesk email support platform * Be a passionate advocate for riders and drivers while answering questions that come along * Show empathy to frustrated...
Relationship Science LLC
Contracted Remote Research Specialist
2012 - 2013
Integral part of a team that helped this startup company through its prelaunch and early launch phase. Performed Quality Control checks of researchersí work, correcting errors and educating them on...
WorkForce Logic
Search Engine Quality Rater
2008 - 2009
* Part-time temporary telecommute position performing Quality Evaluation for websites for Google Inc; Using good judgment and set guidelines to evaluate search engine results to help improve search...

Education

Trend Business College
Diploma - Graduated with Honors
1987 - 1988
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Data Entry
Email
Virtual Assistant
Chat
Research
Customer Service
Administrative Support
Receptionist
My Snapshot
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Elance Level
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Identity
Username
amlord
Type
Individual
Member Since
January 2012
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Angela L. | Elance

Angela L.