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Julija Smirnova | Elance
 
176985602337900
Last Sign-in: Jun 9, 2014

Julija Smirnova

CS Operations, Support and Administration
   Spain
  |   La Linea, Cadiz

Overview

Minimum Hourly Rate $16

I am highly motivated professional who has expertise in customer relations and support, administration, recruitment, performance measurement, training and development activities and project management. 4 years experience in IT industry and 3 years experience in online gambling industry.
I am always reliable, highly organized, pro-active, solution-focused and flexible. I have good people skills and unusually high level of enthusiasm when working on entrusted tasks.

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Skills (10)

Tested

Employment

PokerStrategy.com
Senior Specialist Customer Service
2011 - 2014
Customer service operations: CS process administration and implementation, handling internal CS knowledgebase, reporting and data analysis, quality assurance (17 languages), improving...
Hewlett-Packard
Customer Operations Specialist
2007 - 2014
Administrative and invoicing process: Support contract administration, quoting and invoicing, administration and supervision of documentation flow according to HP internal procedures and local law...

Education

University of Latvia
Bachelor of Arts and Literature
2002 - 2007
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
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Identity
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Ammarrilliss
Type
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Member Since
June 2014
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Julija Smirnova | Elance

Julija Smirnova