Ambitious business professional with 15 years of project management, business analysis and large scale system implementation project & program management experience. Seeking positions where a passion for process improvement and efficient operations will provide a significant contribution to business growth and development.
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Trusted to carry out major initiatives, reliably managing multiple projects and key relationships. Known for strong work ethic, personal integrity, and business acumen.
Comprehensive - or A La carte - Program / Project Management Solutions within and outside IT
Project Scope Statements
Project task management / timeline management
Disaster Recovery Plans
Operational Documents (business process to follow upon implementing the new system)
Business Change Management / User Adoption
Systems Change Management / IT Change Control / ITIL
Third Party Staffing Management
Program Management (executive level management of groups of related projects)
Business Analysis / Technical Writing
Non-Technical Requirements Documents
Business Process Documents and Diagrams
As Is and To Be process Diagrams
Training documents and reference guides
System Availability Metrics (Uptime Reporting)
Project Office Startup Services
Work with business partners to ensure that appropriate selection and prioritization of projects results in business value
Dashboards & Metrics
Project management for contracted add on work
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Spartan Stores Incorporated
Project Manager & Business Analyst
2001 - 2007
Primarily responsible for project management on IT projects that impact Spartans Finance and Human Resource systems. Serve as liaison between the business users and the technology providers....
Delta Dental Plan of Michigan
Consultant, Project Coordinator
2000 - 2001
Coordinated all aspects related to staffing a 30+ contractor-staffed project, including contract negotiations, extensions, and all communications with contracting firms related to staffing...
Sparks Belting Company
2000 - 2000
Provided post-implementation design and managed the delivery of system enhancements.
Project Mgt: Managed and approved programs designed by subcontractors, including review and approval of...
KPMG Peat Marwick LLC
Senior Consultant & Technical Writer
1996 - 1998
Worked for KPMG's Business Process Reengineering Practice. Supported KPMG's proprietary financial software development. Clients include the State of Michigan, the State of Mississippi and NASA...