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Annette N. | Elance
 
176985602337900
Last Sign-in: Apr 28, 2013

Annette N.

Developer Documentation Specialist
   Canada
  |   Calgary, Alberta
  |  11:23 pm Local Time

Overview

Minimum Hourly Rate $33

A skilled Programmer/Analyst and Technical Writer experienced in Object-oriented Programming and Component Based Development using Java. Skilled in many types of software, efficient and well organized, proven ability to work on a team or independently and experienced in supervising and organizing groups. Cheerful, enthusiastic and well liked.

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Portfolio

A Server Administration Guide

Skills (5)

Tested
Technical Writing
Technical Writing Skills Certification
My Score
avg
Passed
Adobe FrameMaker
Adobe FrameMaker 8 Test
My Score
avg
Content Writing
Editing
English

Service Description

Businesses are always looking for ways to improve and manage information; as a result, documentation has become an important element in the world of technology. Successful businesses realize that high-quality documentation that uses clear and precise language is essential for both staff and customers. Professionally written documentation lowers support costs and makes maintenance easier.

I skillfully handle a range of general and specialized subject areas. I specialize in the following types of tasks:
Analyzing your documentation needs to produce documents that best meet your target audience
Modifying your existing documentation or create new material
Reviewing and editing existing documentation
Creating documentation formats and styles
Creating an effective documentation process for your business
Gathering complex information from subject matter experts
Converting complex information into simple understandable terms for your readers

I have extensive experience in producing high quality deliverables, including, but not limited to:
Developer Guides
User Guides
API References
Quick Start Guides
Installation Guides
Configuration Manuals
Operation Manuals
Administration Guides
Processes and Procedure Manuals
Policy Manuals
Release Notes
Web-Based Documentation
Online Help

I am a skilled and experienced editor, I will proofreader your documents to shape and communicate a message tailor-made for your audience. My attention to detail...

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Employment

Calgary Scientific Inc.
Engineering Technical Writer
2010 - Present
Create and implement the procedures and processes required to plan, create, and deliver quality documentation and code samples for software developer kits, administration manuals, installation...
Genesys Laboratories Canada, Inc.
Mid-Level Technical Writer
2005 - 2010
Followed the procedures and processes required to plan, create, and deliver quality documentation and code samples for numerous software developer kits. Delivered various types of documentation...
Fujitsu Consulting
Programmer/Analyst
2005 - 2005
Developed a financial application for Boeing Inc. in Seattle, Washington. The application enable credit analyst to review the financial information of suppliers to determine risk. I worked remotely...
Blue Cross Atlantic
Programmer/Analyst
2002 - 2005
Working on a very large project with a large team most of whom where located in Toronto. Successfully communicating my thoughts and ideas via e-mail and telephone was one of my strongest assets...
iMagicTV
Programmer/Analyst
1999 - 2002
Hired at a time when iMagicTV was short staffed and preparing for their first major release of the DTVManager. Had an opportunity to work on many different aspects of the software that gave me...

Education

University of New Brunswick
Reading and Writing Non-Fiction Prose
2007 - 2007
Telecommunications Research Associates
Understanding Voice Over IP
2000 - 2000
Valtech
Advanced Object Design with UML using Patterns
2000 - 2000
Sun Microsystems
SL-275 Java Programming
1999 - 1999
Sun Microsystems
Enterprise JavaBeans Programming
1999 - 1999
New Brunswick Community College Saint John
Computer Programming Technology (2-year program)
1997 - 1999

Keywords

User Guides
Installation Guides
Server Administration Manuals
Developer Guides
API Reference Manuals
My Snapshot
Writing & Translation
1
Elance Level
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Identity
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ANaidoo
Type
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Member Since
November 2011
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Annette N. | Elance

Annette N.